Citi Client Support Associate reviews

3.6

63% would recommend to a friend

(471 total reviews)
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Jane Fraser

62% approve of CEO

46% positive business outlook

Client Support Associate employees have rated Citi with 3.6 out of 5 stars, based on 471 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Citi is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

471 reviews
4.0
May 10, 2011
Recommend
CEO approval
Business Outlook

Pros

The Compensation was good $11 dollars an hour to start with about 3 dollars a sale bringing it to about 17 dollars an hour. Not bad for a kid right out of high school. They were also very encouraging and supportive. The management sincerely tried to make you feel at home. After perfoming my first few months in the top 20 in the nation they offered me a promotion.. After less than 6 months of employment. Very admirable i thought

Cons

It was fairly stressful. Sales were so important that it often made me feel sick if i could not meet quotas. Many people leave the sales aspect of the job to just do normal customer service because of the high pressure

4.0
Apr 21, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work because of the benefits, and the workplace area is also great. Great information.

Cons

There is no growth for opportunity, and they do not hire from within. Salary is not that great. Managers not helpful.

Viewing 460 - 462 of 471 Reviews

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