Citizens reviews

3.8

72% would recommend to a friend

(4,799 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 6, 2015

Pittsburgh Banker Position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have good benefits that begin immediately such as health insurance, dental, vision, and mental health. Good PTO plan and lots of holidays that are paid. Pay scale is better than most banks.

Cons

They preach life/work balance but don't really allow you to follow it. Very high pressure sales and micro managing. They don't teach proper managerial skills to upper management particularly how to talk to their employees. Allot of evening calls-cold calling. Sales bonuses not appropriately assigned. Very cutthroat. Upper mgmt get huge bonuses based on lower level employees work thus putting constant pressure on employees to make sales at any cost.

2.0
Aug 20, 2015

In Store Banker

Recommend
CEO approval
Business Outlook

Pros

Made friends during my time spent there. Flexible with schedule.

Cons

Unrealistic sales goals. Manager was all about himself and talked down to all of his employees.

Viewing 550 - 552 of 4,799 Reviews

Glassdoor has 5,080 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.