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      Clearlink

      Engaged Employer

      Clearlink reviews

      3.0

      40% would recommend to a friend

      (945 total reviews)

      Mark Larkin

      62% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      Clearlink has an employee rating of 3.0 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      945 reviews
      1.0
      May 23, 2018

      Terrible Leadership. Bros, bros, and bros.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're a C or D level player, or are good friends with someone who is on the leadership team, you can do what you want all day, get paid well, and live a very stress free life.

      Cons

      The entire leadership team is absolutely clueless. Take a bunch of bros who started together, never cared to put the energy into listening, learning, or even trying to be better, then give them the power to run a company, and you get Clearlink. The state of the company is as it was 10 years ago. No new blood has ever survived here- outside ideas are threatening, innovators are forced out, and if you aren't one of the boys, you get bullied until you leave. The only way to advance is to have been there since day one and get a hand up from a friend on the leadership team. Bad talent thats been there forever is valued far more highly than exceptional talent from outside. Phil (CEO) has been completely checked out since the Sykes acquisition (literally, does not even show up) and those who 'stepped up' are myopic, inexperienced, and defensive. The lack of vision, empathetic leadership, and innovation is driving this company into the ground. Oh, if you are a female, DO NOT WORK HERE. They make examples of the few female leaders they have in place but do not tell you that the only tenured females are married to male executives. Any female not in a relationship with a member of the boys club doesn't last a year. While Clearlink touts a great inclusive culture, its not a reality. It is the most clique-y, gossipy workplace I've ever experienced and its full of bullies, in place to defend the honor and status of the boys club. Their great benefits are being peeled back quickly due to failing profitability as a result of the terrible management. At this rate, they aren't going to last.

      avatar
      Clearlink Response
      8y
      Thank you for your feedback regarding your employment here at Clearlink. While we are disappointed that we were not able to deliver the excellent employee experience we strive for, we appreciate your candor. The balance between promoting from within and finding the best outside talent is a delicate one, and we are constantly evaluating how we navigate the issue. As a company that has grown from the ground up to over 1,700 employees, we do have employees that have met and married their partners here at Clearlink over the years. However, we are meticulously careful to navigate any possible conflicts of interest those relationships could present and employee relationships would never have any bearing on career development/advancement. We take inclusion very seriously here and have been proactive in taking measures to ensure that everyone is welcome. In fact, in 2017, 55% of our leadership hires were women. Additionally, we signed the Parity Pledge this year and extended it all the way down to the director-level to enhance our efforts to promote women in leadership. For more information about Inclusion and Diversity at Clearlink, please visit https://www.clearlink.com/inclusion/. We would like to hear more about your experience and how we can learn from it. Please email us at HR@Clearlink.com so we can get the conversation started.
      1.0
      Aug 10, 2023

      Poorly run, toxic environment, opaque, imploding

      Ux designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I was hired they were remote-first, but then they changed their mind No pros now to share

      Cons

      CEO is awful, management is clueless Zero transparency or openness with employees UX maturity is low to nonexistent No vision, no plans Employees are treated poorly— publicly shamed (just Google “Clearlink CEO” and see the news stories for yourself from April 2023) Company has been a slow-motion implosion for months

      1.0
      Dec 2, 2022

      STAY AWAY FROM CLEARLINK AT ALL COSTS

      Consumer brands
      Recommend
      CEO approval
      Business Outlook

      Pros

      This used to be a great place to work. There are some work/life balance benefits that were implemented by previous leadership that are still a part of the company like remote work and half-Fridays. But these benefits are hardly worth the horrendous mismanagement of this company.

      Cons

      You will be treated like a child and micromanaged. You will need to start seeing a therapist because of all the gaslighting. Heaven forbid you have a medical emergency or other serious issue, be prepared to be reprimanded for missing work. If you ever try to leave and get a new job, Clearlink will contact your next employer and tell them you signed a non-compete and that they intend to take action. This is seriously one of the sleaziest companies in Utah and it's all gone downhill since the acquisition by Clarke Capital.

      avatar
      Clearlink Response
      3y
      Thank you for your feedback and your contributions to Clearlink. We wish you the best in your next role. If you would like to share feedback directly, please contact hr@clearlink.com. Thank you.
      Viewing 34 - 36 of 945 Reviews
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      ReviewsClearlink reviews

      Glassdoor has 973 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.