Closet Factory reviews

3.4

55% would recommend to a friend

(244 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews
1.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

I liked most of the people I worked with. Machines were new or somewhat new. Nice offices and plenty of sq. footage.

Cons

Owner doesn't know what he is doing. Making promises to customers that can't possibly be met. Giving the farm away. Letting a designer that has lost several businesses of his own run the company.... No training for any of the employees, unless you are a designer. Designers sell things that the shop has never seen, heard of, or even knows how to build. However, things are supposed to run smoothly. Installers are hired right off the street with no training. Sent into peoples homes with little or no supervision.

avatar
Closet Factory Response
11y
This ex-employee did not stay long enough to see the vast improvements in the company. We finally caught up with our overdue orders. Clients are making positive comments on the internet. July sales were very good; August sales were outstanding. We have honored all warranty claims, even some from 2001. The designer he criticized is doing an outstanding job running operations and is scheduled to go back to design soon. The factory has never been better organized. We hired two new experienced installers, and they are being trained in our methods for the next 45 days. We are gearing up for our busy season which starts next month. We wish only the best for this ex-employee; he made significant contributions while he was with us.
1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

You have some flexibility with your schedule

Cons

Poor office culture. Lower commissions than expected. Strictly focused on closing sales, not on their employees. Can not keep leads picked up at events - management decides who gets them. Company leads are way less than guaranteed.

1.0
Nov 16, 2024

Nothing But Nepotism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Now and then they buy pizza for the factory and office workers.

Cons

All managers are friends of the family, whether they’re qualified or not. To have a chance at this company prepare to be overworked, underpaid, stressed out, and you better be ready to kiss some booty.

Viewing 7 - 9 of 244 Reviews

Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.