Closet Factory reviews

3.4

55% would recommend to a friend

(244 total reviews)

Greg Stein

70% approve of CEO

56% positive business outlook

Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

244 reviews
2.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of leads Costco jobs are easy to sell Great product

Cons

Outdated difficult to use software Terrible pay- no sick days, PTO, phone allowance, gas or mileage reimbursement. You get $10 for every job sold that is supposed to be for gas/ parking reimbursement but you only get that if you sell the job.

avatar
Closet Factory Response
3mo
We appreciate your years of dedication to the Closet Factory team. It’s great to hear you're seeing success with our leads and enjoy the product line. We also hear your frustrations regarding the software and business expenses. Feedback like yours helps us identify where we need to evolve to better support our designers. Thank you for sharing your perspective with us.
5.0
Apr 23, 2025

Great Company to work for

Recommend
CEO approval
Business Outlook

Pros

Family run, friendly environment, fun atmosphere, good benefits, beautiful showroom

Cons

I can't think of anything cons

1.0
Apr 16, 2025

HOUSTON LOC. STAY AWAY!

Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at the Houston location.

Cons

You will drive ALOT and no compensation for mileage. No training pay. No base pay. No benefits. You will be driving to clients home and designer a closet then price it. Clients will “think about it” or simply not buy because it’s very expensive and no payment plan option. You will only get 1-3 appointments a week. You will drive a lot and just waste so much time and money for nothing. Manager will also call you constantly telling you what you’re doing wrong. They don’t really train you on much so it’s a learn as you go thing. You also need to provide your own laptop, tape measures, etc. Such a waste of time. Do not work here.

Viewing 16 - 18 of 244 Reviews

Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.