When reading all the "positive reviews" on here, keep in mind the company asked employees to write positive reviews because "honest" reviews" are being posted by past and present employees on this site and also indeed. My best advice would be If it seems to good to be true, it generally is! This place is a nightmare!! They can change your schedule every 15 minutes and if you are not in the correct place at the exact time (ie on break, on a call, completing work), you are out of compliance and receive coaching, these are not positive as the company states. Management is completely unorganized and unprofessional, they seem to make up rules as they go along! Favorites are chosen from day 1 of training, apparently, the trainer picks out who she thinks will do well and who will not (again not judged on scores but instead judged on potential suck up status) and that is how you become labeled with cohere from day 1. If you are not trying to fit in or are not liked by your trainer or manager, have no fear, you will not last long! Even if you have perfect attendance and great scores they will find a way to terminate you or force you to quit! This "company" is also highly focused on LGBTQ lifestyles which in a common work setting would be positive, in this group of people, it is known if you don't try to fit in to "their world" and focus on your job duties, you will be out the door! Constant high school drama! Promotions and temp to perm opportunities are only granted if you go out of your way to be fake in order to "fit in to their circles" or have connections to someone higher up.