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      ComEd

      Part of Exelon

      Is this your company?

      ComEd Customer Service (CSR) reviews

      3.3

      4% would recommend to a friend

      (27 total reviews)

      Anne Pramaggiore

      21% approve of CEO

      14% positive business outlook

      Ratings by demographic groups

      Customer Service (CSR) employees have rated ComEd with 3.3 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ComEd is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      27 reviews
      4.0
      May 29, 2024

      Nice Pay but Demanding

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very good compensation for the work you're doing

      Cons

      - Management can be a little annoying with constant changes - Schedule can be demanding

      3.0
      Apr 27, 2024

      Management & Culture

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of learning resources and helpful team members

      Cons

      Poor managers, lots of complaining and pointing the finger. Not willing to take responsibility for knowing the job well. Definitely needs DEI professionals to train their HR and management team. They are stuck on diversity and completely ignorant of equity and inclusion. There is a scarcity mindset and significant lack of trust amongst leadership. The managers are very intimidated by educated talent and unwilling to make room for growth in the company. “No one’s trying to steal your job”. Some people are just grateful to have a job at this point coming out of the pandemic even if they are over qualified.

      Viewing 4 - 6 of 27 Reviews
      Related searches: ComEd Customer Service (CSR) jobs | ComEd Customer Service (CSR) salaries | ComEd benefits | ComEd Customer Service (CSR) interviews
      ComEd reviewsComEd Customer Service (CSR) reviews

      Glassdoor has 564 ComEd reviews submitted anonymously by ComEd employees. Read employee reviews and ratings on Glassdoor to decide if ComEd is right for you.