Is ComEd a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at ComEd have rated their employer with 3.3 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of ComEd employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at ComEd now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at ComEd .

Does ComEd pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at ComEd with 4.1 out of 5 stars based on 27 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at ComEd.

What are the top reviewed jobs at ComEd?

Intern (31) , Customer Service Representative (23) , Engineer (19) , Manager (18) , Business Analyst (17) , Senior Engineer (14) , Senior Project Manager (12) , General Engineer (10) , Associate Engineer (9) , Intern - Hourly (9) , Project Manager (9) , Internship (8) , Senior Business Analyst (7) , Summer Intern (7) , Customer Service Representative (CSR) (6)

What are the pros of working at ComEd according to real employee reviews?

"Other benefits are good as well" ((in 73 reviews)); "Great pay and honestly that's it ." ((in 62 reviews)); "Great people always willing to help eachother" ((in 29 reviews)); "Growth opportunities" ((in 9 reviews)); "Agencies will insure that the contractors get great compensation" ((in 9 reviews))

What are the cons of working at ComEd according to real employee reviews?

"No work life balance and hard to get promoted" ((in 28 reviews)); "Politics people are all trying move up so departments suffer with poor management ." ((in 19 reviews)); "Long hours at times and SRP on top of it." ((in 11 reviews)); "You cannot move to another department unless your current manager sign off on your move regardless if its a lateral or a promotion." ((in 9 reviews)); "Expect long hours." ((in 8 reviews))

Skip to content Skip to footer

Notifications

ComEd

Part of Exelon

ComEd Customer Service (CSR) reviews

3.3

4% would recommend to a friend

(27 total reviews)

Anne Pramaggiore

21% approve of CEO

14% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (27 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated ComEd with 3.3 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ComEd is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

27 reviews

4.0

Dec 21, 2020

ComEd

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great people to be around

Cons

Union job, management needs to pay attention to action rather than sheer numbers.

5.0

Mar 11, 2019

great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great excellent pay, paid training

Cons

I really don't have any complaints

3.0

Dec 12, 2018

Take the good with the bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Money is good. No scripted conversations with the customers.

Cons

Held for mandatory OT. Takes away from personal life

Viewing 19 - 21 of 27 Reviews

Top companies for "Compensation and Benefits" near you

Schneider Electric

4.0★Compensation & Benefits

SLB

3.9★Compensation & Benefits

ExxonMobil

3.6★Compensation & Benefits

Shell

3.9★Compensation & Benefits

Jobs at ComEd

Sr Work Planner (T&S Focus)-Oakbrook Terrace

Sr Business Analyst - Finance (Hybrid)

Sr Engineering Design Tech (Regional Dis Ops)

ComEd reviews FAQs

ComEd reviews ComEd Customer Service (CSR) reviews

ComEd

ComEd Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ComEd

great

Take the good with the bad

Top companies for "Compensation and Benefits" near you

Jobs at ComEd

ComEd reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

ComEd reviews FAQs

Jobs at ComEd