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      Community Financial System, Inc.

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      Community Financial System, Inc. Customer Service Representative/Teller Support reviews

      3.2

      63% would recommend to a friend

      (25 total reviews)

      Dimitar Karaivanov

      Not enough data to show CEO approval

      68% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      2.8

      Compensation and benefits

      2.2

      Senior management

      Customer Service Representative/Teller Support employees have rated Community Financial System, Inc. with 3.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service Representative/Teller Support professionals have a good working experience there. Community Financial System, Inc. is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Teller Support professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      25 reviews
      3.0
      May 31, 2026

      Decent basic job

      Head teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent coworkers, good amount of PTO & paid holidays

      Cons

      lack of proper systems and equipment to do the job, wage increases are miniscule. Company chooses to spend money elsewhere rather than investing in tools and employees

      3.0
      May 17, 2024

      Friendly People?

      Teller i
      Recommend
      CEO approval
      Business Outlook

      Pros

      CBNA offers a lot of training, flexible with those who have families, some are friendly, knowledgeable and supportive (Jen+Lori are wonderful) but not all..

      Cons

      Pay isn’t great, could be better. My senior teller is a hateful and spiteful person. I don’t enjoy being at work most days because of ‘this person’’. Some of the “higher ups” seem.. untrustworthy. Our pay raises each quarter are like 2%. If that.

      Viewing 1 - 3 of 25 Reviews
      Related searches: Community Financial System, Inc. Customer Service Representative/Teller Support jobs | Community Financial System, Inc. Customer Service Representative/Teller Support salaries | Community Financial System, Inc. benefits | Community Financial System, Inc. interviews
      Community Financial System, Inc. reviewsCommunity Financial System, Inc. Customer Service Representative/Teller Support reviews

      Glassdoor has 105 Community Financial System, Inc. reviews submitted anonymously by Community Financial System, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Community Financial System, Inc. is right for you.