Is Community Financial System, Inc. a good company to work for as a Customer Service Representative/Teller Support?

Customer Service Representative/Teller Support professionals working at Community Financial System, Inc. have rated their employer with 3.2 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Community Financial System, Inc. employees being 3.3 out of 5 stars. Search open Customer Service Representative/Teller Support Jobs at Community Financial System, Inc. now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Teller Support interview questions at Community Financial System, Inc. .

Does Community Financial System, Inc. pay Customer Service Representative/Teller Support employees well?

Customer Service Representative/Teller Support professionals rate their compensation and benefits at Community Financial System, Inc. with 2.8 out of 5 stars based on 25 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Teller Support salaries at Community Financial System, Inc..

What are the top reviewed jobs at Community Financial System, Inc.?

Bank Teller (7) , Teller (7) , Branch Manager (4) , Credit Analyst (4) , Teller II (4) , Customer Service Representative (3) , Customer Service Representative (CSR) (3) , Head Teller (3) , Administrative Assistant (2) , Collector (2) , Data Entry Clerk (2) , Teller I (2)

What are the pros of working at Community Financial System, Inc. according to real employee reviews?

"Benefits are great" ((in 8 reviews)); "Great people and company to start at." ((in 7 reviews)); "Communication, autonomy, managerial support, flexibility" ((in 4 reviews)); "Great company, awesome work/life balance" ((in 4 reviews)); "Decent coworkers, good amount of PTO & paid holidays" ((in 3 reviews))

What are the cons of working at Community Financial System, Inc. according to real employee reviews?

"Management is terrible." ((in 6 reviews)); "Insufficient training" ((in 4 reviews)); "Upper management is terrible, and very clicky." ((in 3 reviews))

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Community Financial System, Inc.

Community Financial System, Inc. Customer Service Representative/Teller Support reviews

Item: Community Financial System, Inc.
Rating: 4
Author: Former employee - Customer Service Representative/Teller Support

3.2

63% would recommend to a friend

(25 total reviews)

Dimitar Karaivanov

Not enough data to show CEO approval

68% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.8

Compensation and benefits

2.2

Senior management

Customer Service Representative/Teller Support employees have rated Community Financial System, Inc. with 3.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service Representative/Teller Support professionals have a good working experience there. Community Financial System, Inc. is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Teller Support professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25 reviews

4.0

Aug 21, 2017

Not spectacular, but solid

Customer service representative/teller support

Recommend

CEO approval

Business Outlook

Pros

Benefits (401k match and small pension) Community Involvement Sales incentives

Cons

Sales goals (they aren't "hard goals" but they hang over your head a lot) Insufficient training Lack of communication between departments Tough to move up the ladder, but not impossible

Viewing 25 - 25 of 25 Reviews

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Community Financial System, Inc.

Community Financial System, Inc. Customer Service Representative/Teller Support reviews

Ratings by category

Ratings by demographic groups

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Not spectacular, but solid

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