Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 149 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 222 reviews)); "No Raises after 10 years of Employment" ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 79 reviews))

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

2.0

Jan 24, 2017

Paid Training

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule; paid training; exposure to many environments/technologies; friendly customers; helpful/friendly tech support team; great parts logistics; Worldwide company so you can probably relocate (fairly) easy

Cons

mediocre pay; no raises; when I started with the company, overtime was plentiful. Now the company wants to minimize OT but expects you still do same amount of work. Company is now moving work to 3rd party (freelancers) and taking money out of its field techs pockets. Dead end job.

2.0

Jan 4, 2017

Stay Away

Field service technician

Recommend

CEO approval

Business Outlook

Pros

No pros I would run away from this company

Cons

Compucom the company hires anyone with no knowledge of PC's or Networking. You have no chance of promotion

1.0

Dec 29, 2016

no $$$

Field service technician

Recommend

CEO approval

Business Outlook

Pros

none, zero, nada, well there are weekends off

Cons

no $$$ - contract dollars went to top

Viewing 109 - 111 of 181 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Mobile Device Management Analyst

Telecom Procurement Analyst

Senior Tech Lounge Specialist

CompuCom

CompuCom Field Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Paid Training

Stay Away

no $$$

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

CompuCom reviews FAQs

Jobs at CompuCom