Concentrix reviews

3.9

76% would recommend to a friend

(44,781 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Good hours nice coworkers training is good

Cons

Stressful, not enough pay, managers think we know what to do

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Concentrix Response
4y
Thank you for leaving this honest review for us about your experience here at Concentrix. We understand your concerns. Please reach out to your Team Leader, Site Leadership or People Solutions as soon as you can so we can help alleviate these concerns and get everything back on the right track! Thank you. -Concentrix
4.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

I've worked at Concentrix since February in a fully remote job and have had a great experience. I am in a new role within the Global Sales, Account and Solutions team and have been charged with creating my strategic plan for the year. I've felt great support across the company - regardless of which team I'm interfacing with. My direct supervisors are empathetic and enjoyable to work with. I have all the tools I need to do my job correctly. It's a pretty relaxed environment given the size of the organization.

Cons

If you're working in a global role, you'll likely have early morning or late night phone calls to ensure you can connect with teams across the globe. The internal structure of the organization is a bit confusing to navigate and is going through some change and growing pains. The paid family leave policies are really unimpressive to me. I have asked for months to find details for my own family planning and HR has not been able to provide clarity. The best I can tell is that they provide a mix of unpaid FMLA and partially paid short term leave. For a global organization, this is not a competitive offering with others outside the BPO space.

4.0
Nov 2, 2021

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

-Great company for inclusivity -Remote positions -Great leadership -Promote from within

Cons

-Easy to get trained in a new line of business but not all of them come with a pay increase only a workload increase -LOW pay in comparison to other WFH companies -Seems hard to get promoted once you get many lines of business - Won't let you switch clients at times

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Concentrix Response
4y
Thank you for taking the time to leave us your detailed feedback for consideration- it helps us to build action plans that make our staff happy and part of the Concentrix family for a long time.
Viewing 391 - 393 of 44,781 Reviews

Glassdoor has 57,564 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.