Is Concentrix a good company to work for?

Concentrix has an overall rating of 3.9 out of 5, based on over 57,406 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 76% of employees would recommend working at Concentrix to a friend and 71% have a positive outlook for the business. The best reviews about Concentrix have been left by employees working as Site Director , People Solutions Business Partner and Settlement Specialist .

Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5489) , Team Leader (1846) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1285) , Advisor (961) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (586) , Content Moderator (551) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1153 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1132 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 874 reviews)); "Good environment and security services is good" ((in 845 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2041 reviews)); "Very demanding and low very low pay" ((in 1226 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 311 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What Concentrix locations have received the highest employee ratings?

Mexico , Shreveport , San Francisco , Sanford , Alexandria , Egypt , Jacksonville , Cleveland , Jacksonville , Montgomery

Concentrix reviews

3.9

76% would recommend to a friend

(44,678 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Sep 9, 2019

It's A Job

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Work at home. They provide you with equipment and training. You get bonuses if you try hard. No script, you can talk as long as you want with your customer.

Cons

The system that we use is a joke. We used to have an app that would let us guide our customers by logging to their phone screen but it has been months and that app is not working, it's like the blind leading the dumb blind. Team managers will instruct you on something that they have never even tried themselves before, if you put them on the phones and ask them to apply the script that they construct, they will sound stupid. Training is too short, and nesting is a joke. They will push you in the water and barely save you, either you will want to learn how to stay afloat or quit because you're not getting the help that you need. And the salary is too low for the work we do. This is a very emotionally draining job so if you're "dead inside" like me, you will really enjoy working here.

Concentrix Response

6y

We never enjoy hearing that a member of our Concentrix family is dissatisfied with their experience here, particularly in regards to our training or technology. So we really appreciate you bringing these honest concerns to our attention and we share feedback monthly. If there's anything else we can do to help alleviate your fears or concerns, please don't hesitate to contact us directly. Your happiness is important!

2.0

Apr 2, 2019

Treats employees like children

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

with few exceptions, delivers the paycheck on time and correctly.

Cons

Constant negative feedback - I'm in the top quadrant for performance and reliably show up for work everyday. I'm constantly threatened with being written up for any possible reason

1.0

Jan 30, 2019

RUN AS FAST AS YOU CAN

Customer service representative i

Recommend

CEO approval

Business Outlook

Pros

None that I could think of

Cons

Terrible place to work. If you have an issue with a supervisor, and bring it to HR you will be retaliated against. No formal weekly coachings or lunch/break schedule to go by. They will "forget" to send you to lunch but if you go on your own you will be yelled at. (Literally). Their version of coaching you is yelling at you (literally yelling) from their desk trying to embarrass you in front of the whole floor. I worked for their client Mondelez International, so can't speak for any other programs they have. Very inhumane place to work.

Viewing 55 - 57 of 44,678 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Hewlett Packard Enterprise | HPE

3.6★Compensation & Benefits

Jobs at Concentrix

Customer Service Representative (On-Site)

Collections Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service/ Inbound Sales Representative (On - site)

Customer Service/ Inbound Sales Representative (On - site)

Concentrix

Concentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's A Job

Treats employees like children

RUN AS FAST AS YOU CAN

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix

Concentrix reviews FAQs