Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
1.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

There is nothing worthy about this company.

Cons

Consumer Cellular uses the bait of bonuses to hook great employees in when they are short-staffed. What no one tells you, even after you question, is that they are not planning to keep new employees long-term. This company also discriminates against the elderly and disabled. Please do not consider this company!

1.0
Oct 27, 2021
Recommend
CEO approval
Business Outlook

Pros

4-10 hour Shifts vs 5 8 Hour Shifts

Cons

Terrible work at home problems. Constant audio issues. No support from the IT department or from Sups to resolve the issue. I was left on my own to troubleshoot the problems myself. I was using my own PC to start and then was assigned a thin client from them. When the audio issues became so bad I couldnt do my job, they forced me to work in office and accused me of lying about the audio problems even though several other agents had the same issue. Even with my own documentation and extensive examples I was still accused of lying. Company is very clicky like high school. I felt like they used every angle they could to make me dislike the job and eventually they used every angle they could to find a reason to let me go. Very unclear management on policies. Attendance expectations changed on a daily basis and they seemed to make things up as they went.

5.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote worker, good shift and hours

Cons

Pay is not enough at this time. Looking to fill what need to make for month

avatar
Consumer Cellular Response
4y
Thank you for your awesome review!!! Do you know that we offer bonuses every month? Right now just for working every day, you can earn our Be Here Now Bonus!
Viewing 172 - 174 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.