Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is straight forward, role is basic

Cons

Pay is low, lots of stress on employees

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Consumer Cellular Response
1mo
Thank you for sharing your feedback and for being part of the Consumer Cellular team. We’re glad to hear that the role feels straightforward and approachable, but we also recognize that supporting customers day in and day out can be stressful at times. We never want our employees to feel like they are carrying that stress alone. Providing support, coaching, and resources to help our teams navigate challenging moments is incredibly important to us, and feedback like yours helps us continue focusing on where we can improve the employee experience. We also understand the importance of competitive pay and ongoing recognition for the meaningful work our CSRs do every day. Thank you again for your honesty and for the care you bring to our customers.
3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

management has favorites and it will effect your work life

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Consumer Cellular Response
2mo
Thank you for sharing your feedback. We’re glad you are here at Consumer Cellular and value the flexibility of working from home. Every employee deserves to feel supported, treated fairly, and given equal opportunity to succeed. While no workplace is perfect, we continuously work to ensure our leaders create an environment built on trust, respect, and consistency, not favorites. We appreciate your honesty and the perspective you’ve shared. Feedback like this helps us continue improving.
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, benefits are phenomenal, phone service discounted. Tons of room for career advancement! Training for positions you want to promote to. (This is not a job..it's a career.) The people are why this place is so great... among so many other things.

Cons

None- I'm usually grumpy so that says a lot. 😉 We give our voice to management and they listen..

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Consumer Cellular Response
6mo
Thank you for such a thoughtful and positive review! We’re thrilled to hear that you value the culture, benefits, career growth opportunities, and—most importantly—the people. Knowing that employees feel heard and supported means a great deal to us. We truly appreciate your encouragement and will keep striving to invest in our teams. 😊
Viewing 229 - 231 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.