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Consumer Direct Care Network

Engaged Employer

Consumer Direct Care Network reviews

3.2

53% would recommend to a friend

(111 total reviews)

Ben Bledsoe

59% approve of CEO

55% positive business outlook

Reviews by job title

111 reviews

Reviews about "Compensation"

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4.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Highest paying direct care in local area. Most employees in management are easy to get along with. They share the government rescue bonuses for the healthcare industry with their employees. I'm told it's optional.

Cons

Payroll department is the least competent of any employers payroll department I've been paid by. Approximately 15% of my paychecks have been issued incorrectly and they consider it an inconvenience to correct their own mistake. When they do correct it, they always want to pay out the shortage on the next pay period. This is in violation of both federal and Arizona State labor laws. All employees are to be paid in full all wages owed for that period on the regular scheduled payday. Arizona law says that anything less than an act of God or circumstance beyond control that shuts down banking, i.e. Hurricane Katrina, 9/11/2001 Twin Towers, an act of war et al, and the employer is liable and must pay the employee double the amount of they fail to correct it and have the shorted pay in the employees hands before the end of that day. If they go beyond that, the employee has the right and option of filing for triple the shortage in remuneration. Sometimes the trade off between consistent pay on time every pay period, and higher pay than the other companies in the are, really feels not to be worth it. But, all in all, if it doesn't incur any late fees or electricity shut-offs at home, the bonuses they share makes it worth the headache. Most of the times. Lol!

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Consumer Direct Care Network Response
1y
Hello, thank you for your detailed feedback and for your ongoing commitment over the past several years. We're glad to hear you value the competitive pay and support from our local team. We recognize how important timely and accurate pay is, and we're sorry to hear you've experienced frustration. It's important to note that caregivers are typically paid through state and federal programs, which can occasionally impact payment timing. While Consumer Direct Care Network appears on your pay stub, any delays or discrepancies are often related to the government funding source, not our internal payroll process. That said, we know how stressful pay issues can be and take concerns seriously. We continue to advocate for process improvements and better communication to support caregivers like you. Your input will be shared with our leadership and operations teams.
5.0
May 19, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great company, great pay, great benefits.

Cons

No.cons come to mind at all.

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Consumer Direct Care Network Response
1y
Hello, Thank you for your kind words and over 10 years of dedication to Consumer Direct Care Network! We're grateful for your continued commitment to serving others in their homes and communities.
3.0
Apr 27, 2025
Recommend
CEO approval
Business Outlook

Pros

• Promotion and practice of professionalism • Fair pay and pay-grade step-advancement

Cons

• Disorganized, incompetent, and slow to properly address important issues • Unfairly refuse to pay employees for work-time and mileage when employees must update their background check renewal requirements in order to remain employed • Organization appears top-heavy, overly regimented and bureaucratic (and legal consultants appear to be out-of-touch and therefore perhaps antiquated)

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Consumer Direct Care Network Response
1y
Hello, Thank you for your review and for your long-term service with Consumer Direct Care Network. We appreciate your recognition of our professionalism and pay practices. We also hear your concerns and frustrations when systems and processes don’t meet expectations. Your feedback is valuable, and we will continue to strive for improvement.
Viewing 13 - 15 of 111 Reviews

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