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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Got my foot in the door learning about the banking industry. There were some amazing coworkers.

Cons

The worst full time job I have ever worked. Not even close! The trainer was vindictive and mean to everyone, people were walking out of training because of that. I froze on my first ever call because I was getting yelled at and never experienced anything like that and my supervisor rips the headset off of me and finishes the call. Then proceeds to berate me for freezing on my first call! I'm looking for a career not joining military bootcamp lady! Since I was desperate to make it work because I needed the money I continued for a few months until the constant QA berating just took too much of a toll. Despite "training" us for a month we were all severely underprepared.

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ContactUS Communications Response
1y
We hope this message finds you well. Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We value your feedback, and we take all comments seriously as we strive to create a positive work environment for our employees. We are genuinely sorry to hear that your experience with us has not met your expectations and want to express our appreciation for your candor. Constructive feedback is crucial for us to identify areas that may require improvement and take meaningful steps toward enhancing the overall employee experience. To better understand and address your concerns, we would appreciate the opportunity to connect with you directly. Your insights are valuable, and your input will contribute to our ongoing efforts to create a workplace that is both fulfilling and supportive. Please feel free to reach out to our Human Resource Department directly at HR@contactusinc.com to schedule a time for a conversation. Your perspective is important to us, and We are committed to ensuring that we address any issues you may have encountered during your time with us. Thank you once again for bringing your concerns to our attention. We look forward to the opportunity to learn more from your experiences and work towards making positive changes.
5.0
Dec 14, 2018

Greaat place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with Lots of opportunities to develop skills. Empowered to innovate and push thinking

Cons

Often there is a lot of work, sometimes difficult to balance time

Viewing 13 - 15 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.