Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"Pay, work from home is convenient." ((in 9 reviews)); "Nice coworkers Thats about it" ((in 5 reviews)); "Great people" ((in 5 reviews)); "advancement opportunities" ((in 4 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 4 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"It was the exact same training with a whole new group of people." ((in 8 reviews)); "Low pay, expensive employee benefits, low quality training, inconsistent policies and favoritism in leadership" ((in 7 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 5 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews)); "No benefits for hourly workers only salary 😩 42.5 hours a week" ((in 3 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

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ContactUS Communications

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

190 reviews

5.0

Jul 30, 2018

Fresh.New.Exciting

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Contact US Communications is a wonderful company to work for. They work with your personal schedule as much as possible. The location is very convenient and exciting with being located in the Mill Run Plaza located in Hillard. The pay is awesome and competitive. And the fellow co-workers are warm and exciting.

Cons

The only Con would be .......if you don't work for Contact US Communications. :)

1.0

Jul 26, 2018

Csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers, easy, availability, hours

Cons

Not PCI, dirty restrooms, unorganized, favoritism, pay

1.0

Jul 24, 2018

Dont

Admissions specialist

Recommend

CEO approval

Business Outlook

Pros

Management is awesome Payroll is a different story

Cons

Work 80 every two weeks get paid for 60 so yeah i dont work for free

Viewing 172 - 174 of 190 Reviews

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Customer Support Agent (Onsite PA)

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ContactUS Communications

ContactUS Communications reviews

Ratings by category

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Fresh.New.Exciting

Csr

Dont

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