Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 774 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Resident Experience Manager .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Maintenance Technician (15) , Resident Experience Manager (15) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 54 reviews)); "Great pay but not for the hours." ((in 52 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 49 reviews)); "The people are great and passionate about what they do." ((in 34 reviews)); "Working at such a large community can be great for commission." ((in 20 reviews))

What are the cons of working at Cortland according to real employee reviews?

"No work life balance exists" ((in 24 reviews)); "Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "Terrible Managers" ((in 18 reviews)); "Job security is uncertain, management can be inconsistent, and favoritism is common." ((in 13 reviews)); "Long hours and weekends are required" ((in 11 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(751 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

751 reviews

5.0

Oct 1, 2019

Amazing culture!

Director

Recommend

CEO approval

Business Outlook

Pros

The people are great and passionate about what they do. Cortland really empowers their associates.

Cons

Healthcare benefits and 401k match are substandard and disappointing.

Cortland Response

6y

Hi there, Cortlandian! You’re exactly right – we truly do care about our associates and empowering them to be their best in all they do. Part of taking care of our associates is providing industry-leading benefits, including healthcare and a 401k match. While it’s hard to find a “one-size-fits-all” benefits package, we’ve created various plans to better fit your specific needs. We encourage you to check out all of your options on Cortland Connection to see what works best for you! #LoveWhatYouDoAndLetItShow – Ashley Gordon, VP of Talent Acquisition

1.0

Sep 19, 2019

No work-life balance or room for promotion

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

The Starbucks coffee machine was nice, and I enjoyed our company sales rallies every quarter.

Cons

This company doesn't know what work-life balance means at all. We would work 9 days in a row and have two days off that weren't even consecutive. The company finally changed its commission scale once their turnover rate grew. We would get threatened that our commission would get taken away due to OSAT (overall satisfaction of residents) scores being low, which has a lot to do with poor management and crappy apartments.

Cortland Response

6y

Hey, there! Thank you for taking the time to express your thoughts. We’re glad you enjoyed the perks and sense of community while working with us. At Cortland, we work to provide a solid work-life balance for our associates; however, creating a top-notch resident experience is one of our priorities, which can mean longer hours. We encourage all associate to speak with their supervisor about any scheduling conflicts or concerns. Regarding OSAT scores – they are only a partial factor of calculating commissions and impact just a couple positions. Generally, commissions would never be completely taken away simply due to low OSATs. We value your feedback and wish you the best in your future endeavors! – Jonathan Tucker, EVP of Operations & Facilities

3.0

Aug 29, 2019

Started out great, ended on a down note

Property accounting supervisor

Recommend

CEO approval

Business Outlook

Pros

Fair pay, WFH options, soda fountain

Cons

Upper management changed, lots of outside hiring instead of promoting from within

Cortland Response

6y

Hi there, Cortlandian! We’re glad that your Cortland journey started out great – and we hope to turn your experience around. It’s true that there have been some changes as we work to become the largest name in the multifamily industry, and we always appreciate an outside perspective. However, we also love hearing what our associates are thinking, so we encourage you to reach out to talentresources@cortland.com with your thoughts! #ListenWithYourHeartAndYourMind – Ashley Gordon, VP of Talent Acquisition

Viewing 523 - 525 of 751 Reviews

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Reviews by job title

Amazing culture!

No work-life balance or room for promotion

Started out great, ended on a down note

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