CoventBridge Group reviews

2.5

25% would recommend to a friend

(245 total reviews)
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Doug Merriman

34% approve of CEO

32% positive business outlook

CoventBridge Group has an employee rating of 2.5 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoventBridge Group employee rating is 33% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

245 reviews
1.0
May 7, 2018

Don't believe what you hear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is plentiful and useful.

Cons

Promised 40 hours a week, work exceeds that amount however they are not considered "billable" hours. Give your folks a baseline salary. No one I spoke with actually worked 40 hours and was paid for 40 hours. Instead, they were brow beaten and rarely spoke up and consequentially worked over 50 hours or more hours and were challenged about every minute and still did not make 40 hours. The mistrust is staggering, the micro management and pay methods underlines that mistrust. Before starting, I read a review on this site that said, "great training, get the training and go find a real investigators job". I found out first hand how true that was. I was surprised that this company rated as high as 2.2 stars.

1.0
May 5, 2017

Former Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having a job is the only Pro this company will provide you. Simply the Peace of Mind of having a job I guess would be considered a pro.

Cons

This is an honest review by a former case manager at Coventbridge. I have several contacts within the industry who are former employees or still work at this company. I am taking the time out of my day to warn you or anyone you know that is considering working as an investigator or a manager for this company. You are going to put yourself in a bad position and I'm trying to prevent that from happening.Trust me when I say this to you. Any positive review this company is getting is being done so internally. These are not being posted by people with authentic opinions. So as you read through these Glassdoor reviews keep that in mind. In addition you can also see a post where executive management actually had to come on this site for damage control. You know you have a serious issue when upper management has to do that. Coventbridge is the product of a merger between ICS Merrill and Globaloptions. The CEO of this company is the former CEO of ICS Merrill, Dave Merrill. Simply Google ICS Merrill fraud alert and you'll see what kind of company Dave Merrill ran prior. From day one Dave Merrill has lied to his employees or should I say former Global options staff. He stated a new company would be created bringing in the best of both worlds from the previous two companies. Over the past year-and-a-half Dave Merrill has hijacked this company and turned it into ICS Merrill 2.0 under the guise of Coventbridge. He has systematically removed Globaloptions management from the COO to several RVPs. If you don't see it Dave's way you're gone. As you can see by the many disgruntled employee post on here that strategy is not working for him. The company model is to work any case anytime anywhere. Anyone who knows this business understands this is a joke. The unbelievable amount of stress that puts on a case manager and investigators is unreal and more importantly unfair. Here is what you can expect as an investigator. Like mentioned above you will be expected to work every case anywhere anytime. You will be working on an outdated investigator reporting system call Smart Partner. You will be nickeled and dimed at every turn and docked for work you should be getting paid for. Your manager will be a stressed out overwhelmed individual who is forced to see you as nothing but a number. Not that they want to but it is the way the system is set up with. If you step into a management role here's what you can expect. Nothing will ever be good enough. You can have 70 cases on your board and them all running smoothly but your boss JF will tell you you're worthless and if he was doing your job it would be done perfect. You can also expect to have your job threatened at every conference call without a doubt. I'm not exaggerating you will be told you were worthless and if you think you're going to lose your job well you probably are.

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CoventBridge Group Response
9y
The vast majority of our managers have acclimated very well to the combined company. Of course, the positive reviews are internal. There are many associates here who are very satisfied and I can assure you they are authentic. We certainly have areas for improvement, as does any company. I personally responded to the email mentioned, not for “damage control”, but because most of the items in the subject posting were completely false. We have way too many people here doing a great job, and treating it like a career, to let anonymous, fabricated complaints go unanswered. We’ll move forward with the talented group of professionals we have.
3.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

a job is a job i guess

Cons

i am extremely overworked, underpaid, and very much under-appreciated!!!

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CoventBridge Group Response
9y
CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.
Viewing 10 - 12 of 245 Reviews

Glassdoor has 251 CoventBridge Group reviews submitted anonymously by CoventBridge Group employees. Read employee reviews and ratings on Glassdoor to decide if CoventBridge Group is right for you.