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CoverMyMeds

Part of McKesson

Engaged Employer

CoverMyMeds reviews

3.3

49% would recommend to a friend

(1,012 total reviews)
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Kevin Kettler

49% approve of CEO

38% positive business outlook

Ratings by category

4.1

Work/Life balance

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

2.7

Senior management

2.6

Career opportunities

CoverMyMeds has an employee rating of 3.3 out of 5 stars, based on 1,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CoverMyMeds employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
2.0
Jun 17, 2021

It's not about change- it's about the how and the why.

Pod lead
Recommend
CEO approval
Business Outlook

Pros

The employee base is the best around. The people I work with are open, empathetic, and passionate about driving the work happening here forward.

Cons

Recent changes regarding a merger with other McKesson subsidiaries, changes to the CoverMyMeds benefit structure, and lack of transparency around these changes has led many senior leaders and rank and file employees to leave the company or begin looking. That employee base I came to love is shrinking by the day. There is a severe disconnect between C-suite executives and the average employee. Conversations during all-hands/all-staffs are getting borderline offensive because the disconnect is so vast. To the point where rank and file employees are backchanneling their frustrations and legitimate concerns with their peers for fear of being labeled by others throughout the company. The average employee is underpaid and often, overworked. There is an ongoing salary audit for our company (which many on our leadership team have mentioned over the last several months), but salary bands for every position are not common knowledge or reviewable by the average employee. And it's unclear when that will happen if it all. Overall, many aspects that made CoverMyMeds a premier workplace in the greater Columbus area seem to be fading away. It makes me incredibly nervous about the future here.

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CoverMyMeds Response
5y
Thank you for sharing your feedback with us. It’s helpful to know what our employees feel we’re doing well and where we have an opportunity to improve. I can assure you that all levels of leadership are listening and committed to working with you to continue making CoverMyMeds your best place to work and grow. As you know, we’ve gone through a big unification, which brought some changes to our organization. These changes are intended to help provide a cohesive experience for all of our employees, our customers and the patients we collectively serve. We’ll continue to be transparent about what’s changing and explain why. If you have questions about any changes that are being made, please set up time to meet with me, or one of our awesome HR business partners. The people at CoverMyMeds are one of the many remarkable things that drew me to this organization and I’m grateful each day to work alongside such amazing people. While a small number of employees have decided to pursue other opportunities (and we sincerely wish them success in the next chapters of their professional journey), the truth is the majority of our team remains committed to helping people get the medicine they need to live healthier lives. If you ever want to reach out to continue this dialogue or share more specific feedback on the above, my door is always open. – Kim Avery, VP, Patient Services
3.0
May 28, 2021

It's pretty bad. I'm outta here.

Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Everyone is doing the work of people with double the experience for half the pay. People make a sincere effort to help each other. If you are new to development, this place will give you plenty of challenges and grow you (but NOT your pay) quickly. Get your teeth cut then get out.

Cons

The COO comes from a marketing background and it shows. Upper Management seems to think that if we just say everything's great it can be willed into existence. The pay is low, they just cut benefits and opened a new slick campus. Engineering is already under-resourced and is about to really hemmorage talent because they threw remote employees over. Another annoying habit is when big mistakes are made (they closed a whole office the same week a Fortune article about us stressing 'in person collaboration' came out) is someone will swoop in with a wall of text that is straight out of a PR handbook and never really seems sincere. One time a husband and wife team who were both C-Suite made a joke of giving away random junk from their basement as a fun activity for employees to participate in. HR doesn't care about employees. If you have an issue backchannel privately with your fellow workers becuase they're only interested in protecting the company.

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CoverMyMeds Response
5y
First, let me say I appreciate your candor and feedback while sharing your experience. It’s never easy to hear a tough critique, but we’re grateful to receive it and learn from it. CoverMyMeds, like many other companies that began as a startup, has seen its fair share of successes and challenges from rapid growth. As you mentioned, employees here can learn a lot very quickly and participate in very cool projects that help people get the medicine they need to live healthier lives. I’m very proud of our talented team members. They continue to make an incredible impact on healthcare each day. We also know there are many things we could do much better in terms of work processes, policies and procedures. We must continue evolving as the world and workplace evolve around us. Our core values have always been our compass and they continue to guide how we conduct ourselves with each other, our customers and our patients. We must hold each other accountable to those standards of inclusion, respect and support. I truly believe we have leaders who care deeply about our employees and make decisions with their needs in mind. Our culture and business can only thrive if we work together to make it successful. All of our staff, whether in-office or remote, are extremely important to us! We're committed to working and engaging in a hybrid fashion. The last year-and-a-half has proven we can do it. We hope you’ll be our partner on the journey to make it even better. If I can be of service to you, now or in the future, please don’t hesitate to reach out to me. My ears are always ready to listen. —Lachandra Baker, Senior Manager, Employee Engagement
5.0
Aug 15, 2019

The Best Professional Decision I've Ever Made

Pod lead
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Amazing Culture, Community Involvement, Flexible PTO, Work from Home Opportunities, Helping Others, Great Benefits

Cons

Hard to jump into Mid Level Management from outside hire

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CoverMyMeds Response
6y
Thanks so much for the awesome review! Glad we could make this your best place to work & grow -- let us know if there's anything else we (Talent Management) can do to help you along your journey. Michael A. Bukach, Senior Engagement Manager
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Glassdoor has 1,034 CoverMyMeds reviews submitted anonymously by CoverMyMeds employees. Read employee reviews and ratings on Glassdoor to decide if CoverMyMeds is right for you.