Cox Communications reviews

3.9

69% would recommend to a friend

(4,289 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Mar 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Courtesy services are great, get cable tv services including all channels, high speed internet and phone at a deep discount. If you excel in your job and in ways that Cox recognizes, you have advancement opportunies. It is also a reputable company to work for, including fair benifits, 401k and other perks. They are proudly diverse which is wonderful. They include

Cons

They do not allot enough training time and the training they do offer usually is very lack luster. They always seem understaffed, so employees feel overworked and can never get time off. You don't get to rate your immediate supervisor frequently enough & feedback isn't encouraged. Too much micro management. As far as the future of the company, they want to be "Your friend in the digital age" but they are already behind the times, they don't think outside the box, or operate in a passionate or enthusiastic way. They do not feel progressive enough regarding thier employee satisfaction and thier work environment. The computers were clunky and slow & the chairs were uncomfortable and dirty.

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Glassdoor has 4,630 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.