Cox Communications reviews

3.9

69% would recommend to a friend

(4,284 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Mar 5, 2012
Recommend
CEO approval
Business Outlook

Pros

free cable good benefits good PTO [when you are allowed to take it]

Cons

This is a high pressure sales job. The goals are increased almost every month, the pay has gone down several times, and the customers are mostly angry, very angry! The equipment is mostly old. The departments do not communicate. This leads to more angry customers! At the end of the day I'm completely exhausted! [mentally. emotionally, and physically] My overall quality of life has been diminished due to this crappy job. Several new employees have said it best 'I can't believe what I'm expected to know, do and put up with for such a small amount of money!" Everyone I know in retail is looking for another job.

4.0
Mar 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Fair Pay Laid Back and Flexible Atmosphere Great Benefits A good amount of talented and engaged employees

Cons

-Not a secure place to work with continuing customer loss and ongoing regionalization -Company still thinks it is in a growth phase within continual rate increases that exceed the price point customers are willing to pay creating less demand and an allure to the competition -Company seems to prefer making more money next month instead of trying to protect the market share for years to come

3.0
Feb 23, 2012

Solid company with good pay/benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good for the area and benefits/bonus are above average

Cons

Little chance to interact outside your core group and advancement is sometimes suspect

Viewing 4105 - 4107 of 4,284 Reviews

Glassdoor has 4,625 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.