Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,449 total reviews)
avatar

Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Good training, offers full time employees benefits, not so hard to request days off or vacation time.

Cons

Must work average of 32 hr week to qualify for insurance and even if you've been there for years, they will send you home often resulting in loosing insurance. Locks up things like maple syrup, honey, chemicals, and you have to find manager to get needed items. Makes you carry clear plastic purses so they can make sure you are not taking steaks. Locks the door after closing, and then holds you hostage while they lock themselves in office to count drawers getting angry if you sit on clock until they allow you to leave. Gives you endless side work and daily cleaning responsibilities, but makes you clock out on time when you try to finish them all. And if they send you home early, your unfinished work gets left for remaining employee. If there is a party of 10 but 5 are kids or babies, you still have to split the table with another server. No matter what!

5.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Cracker Barrel is a very stable and solid company and still opening new stores, CB has been around for over thirty plus years.

Cons

Your training for management is about three months long, but you will feel very confident walking into your assigned store.

1.0
Jan 10, 2013

No one has your back.

Recommend
CEO approval
Business Outlook

Pros

apron is free, managers good about letting yuo leave if you don't feel well or if something comes up.

Cons

They're so nervous about being sued and bad PR that they let the customers walk all over servers. I was yelled at and insulted on different occasions and felt completely on my own. I just had to stand there and take the abuse. Customers who come there often know they can be cruel and take advantage of it. It's better to work for a small mom and pop business where the managers aren't afraid to stand up for their employees. It was so bad I quit. Also, servers had to stay after they're shift ended and clean, organize and wrap a ton of silverwear.

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Glassdoor has 8,575 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.