Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,450 total reviews)
avatar

Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 21, 2015

Management

Recommend
CEO approval
Business Outlook

Pros

Pay is high good locations and volume. Advancement for hard workers bonus potential for a standard bonus plan and good systems

Cons

Reactive with double standards for staff and management over sensitive and in fear of a lawsuit. Don't honor policy's toward everyone. "One best way" are nearly words. In realistic budget numbers and inconsistent policy's

2.0
Sep 29, 2015

inefficient

Recommend
CEO approval
Business Outlook

Pros

Paid training. Advancements with raises. Break room with dining and vending. Employee discount. Pleasuring attitude.

Cons

No smoking on the grounds while in uniform. No smoke breaks. The servers don't remove food and garbage from plates and drinkware and also do not stack and place in appropriate receptacles. They just through everything from the table in bus tubs. This inefficiency cause s dishwashers to work harder. Because of the extra work, the dishwashers must rush in order to not get backed up. This causes silverware at the bottom of the bus box concealed by garbage to be accidentally thrown in the trash. It is common to get cut by knives when digging through the bottom of a bus box because the servers don't scrape the food off. Since the glasses are emptied inside a bus box, all the spilled liquid eventually ends up in the trash. This makes the cans heavy and strainful to carry when dumping. Management makes the dishwashers sort through full cans of garbage to search for silverware which often is strainful. Such inefficiencies often frustrates dishwashers. It is common to be in the weeds.

4.0
Sep 27, 2015

Hostessing

Recommend
CEO approval
Business Outlook

Pros

There was an air of family within the employees. I felt welcome. The management felt like uncles and aunts. Frustrating at times, but great people overall. Lovely regular guests, and lots of things to do even on slow days.

Cons

When you apply you basically sign away all your holidays to them. Management has a somewhat inflexible scheduling issue. Sometimes I find that the management has a severe communication issue, where one will tell you one thing and another will tell you something different, leaving you in a stuck middle position. You will likely be working longer than you think you will, there's things to be done and on busy days you can't take care of them early.

Viewing 190 - 192 of 8,450 Reviews

Glassdoor has 8,576 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.