D.R. Horton reviews

3.5

57% would recommend to a friend

(1,231 total reviews)
avatar

David V. Auld

72% approve of CEO

63% positive business outlook

D.R. Horton has an employee rating of 3.5 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The D.R. Horton employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Dec 19, 2018

Good company, abysmal division

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Welcome to the toxic circus known as the Las Vegas Division of D.R. Horton where you're not a employee - you're a minion. Verbal abuse and bullying is encouraged and rewarded. Once stocked with talented loyal people, a change in leadership about six years ago has resulted in long-term, competent employees, amazing salespeople, and department heads aka ‘Hortonites’ being forced out and replaced with lesser-qualified sycophants. Favoritism runs rampant and performance ratings and feedback are rarely objective and results-based, instead they are now somewhat results and more of how much Senior Management takes a shine to you. Those who were forced out were responsible for making this Division the #1 builder, consistently, in Vegas and for almost a 10-year run. A few years later and after the final turnover of employees (almost 100%!!) since the new Senior management arrived, now this Division is middle of the pack, which should be unacceptable considering the financial strength and resources of the parent company. Decisions are made and policies are implemented on a reactionary basis and based on gut feel, ego, and mood and not data. As said, rampant verbal abuse and bullying are encouraged and most everyone has seen temper tantrums and yelling by certain local leadership. Watching fellow employees routinely being set up to fail or be ousted is the norm and has led to a wasteland of a Division with low morale. Pride and passion have been replaced with just picking up a paycheck since we all know we’re just a number to the local leader who is always looking to replace you with someone cheaper. Apparently corporate doesn’t care how management treats people as they remain far too removed to see potential profits left on the table over the years due to silo-style decision-making, a form of leadership that suffocates growth in this day and age. Quarterly bonuses are a great company-wide policy, but here you will always be 'catching up’ as first quarter goals will be purposely set too lofty to meet and thus the carrot will always be dangling in front of you to ‘make it up’ so that you tolerate the abuse throughout the year. Here is a hint: never expect 100% of your bonus unless you are the select few; you’ll likely hear ‘let’s get ‘em next year.’ Also, a large portion of the bonuses, which were once all objective and metrics-driven, are now discretionary which is a code word for your popularity with Senior Management. Your direct manager will really have no say in the matter and the staff know this, which affects the chain of command; subordinates don’t fully respect their managers if they are ‘in’ and will routinely break rank. If it weren't for the strength of the parent company and the quarterly bonuses most employees would probably seek other opportunities. Leadership here is based on fear rather than respect and behind the scenes of the local home building industry, the leadership is disliked and mocked but tolerated only due to the financial strength of the parent company. Senior management is highly irritable and prone to childish outbursts - it's almost as if one has, over time, never evolved and adapted a more appropriate demeanor in this day and age. This Division was once full of entrepreneurial hustlers who knew their coworkers extremely well to a place where turnover is so frequent combined with the constant shifting of priorities and responsibilities that it is a challenge to even recognize half the fellow employees and communication suffers as a result, encouraging office politics and backstabbing of which this Division was once devoid. How obedient you (publicly) are and how well-liked you are by senior leadership is now more important than talent, results, and ethics and people that are more loyal to local senior management versus the name on the paycheck last longer. In fact, you may be asked (forced) to uncomfortably tread in an ethically grey area from time to time. But hey they have lots of pizza parties to try to try to cover up just how sad it’s become and gold stars are passed around like kindergarten (yes, they pass out stickers to adults which was unnecessary when this Division was once firing on all cylinders.) It's unfortunate what has happened to this once well-respected Division that was stocked with an abundance of highly talented people. Where landing a job here was a feat unto itself. Sadly, what this management team has consistently failed to realize is that operational excellence is not just driven by work processes and flow charts but rather by passionate, skilled, and happy and loyal employees willing to go the extra mile because the tenure and longevity brought a family feel to the office and people genuinely cared about the welfare of fellow employees. Now people just live in their cubbies haunched over a laptop, silo-style with fear of what might happen if Senior Management finds them not there for five minutes and where gossip at the water cooler thrives under whispered word about which employee is currently on the s-list. On a positive note, the good news is that if you work here at some point you'll be so overworked from wearing so many hats that you'll learn a few things you will ultimately take with you to benefit your next employer. I’ve heard they recently removed the cancer, but it’s too late - the damage has been done. This Division is a shell of what it once was and there is no doubt in my mind if the Hortonites were left alone to do their thing, rather than being relentlessly bullied to the point of mass exodus, it would still be competing for the top spot even with the Lennar/Cal-Atlantic merger. Now, it’s just a wasteland that will have to overpay for everything - talent, resources, land, subs just to have a chance to climb back to the highly respected, thriving organization it once was.

Cons

See above. Note: ranked the CEO as neutral. While he has done a great job financially on paper, this Division is evidence that more focus needs to be on ensuring treating people fairly. No opinion.

2.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The people at DR Horton are an amazing group of individuals who strive each and every day to work in a team-oriented environment. These highly intelligent individuals do not walk into the office each day to execute "their" tasks and then clock out for the day. They come into work each day, they efficiently execute their core responsibilities... and even more importantly, they have the drive to look further past their own cubicle or desk, past their own department and take in what the entire team is doing around them. While each department has a set of core responsibilities that they are held accountable for, it is not a strange thing to see individuals from differing departments meeting together in an effort to share their knowledge of their respective departments in order to see if there is any overlap in duties and if a process could be tweaked to equally benefit both departments, as well as the organization as a whole. These are some of the most able individuals I have ever had the opportunity to work with and I can't express enough how nice it was to be able to seek advice on an issue interdepartmentally.

Cons

While many of the individuals referenced in the above question are working hard (VERY hard) each and every day, their progress is almost always stifled at the point where their ideas are to be presented to management. This is the biggest roadblock to this organization's success. All high-impact decisions are made by a group of 5 people behind closed doors. Those five individuals do not even represent each of the company's departments. So they've got 5 managers in one office every Tuesday that are making decisions that will greatly impact the day-to-day work life for every department within the company, and yet, they have no one in those meetings to provide valuable input from the Closing Department, the Title Company, or the Mortgage Company. It's a rat race. They come out of these meetings every Tuesday afternoon with the "new" game plan and the "new" way of doing things; which presents two problems: 1. We were not a part of the meeting, so there was no one available to let management know what tactics ARE working and what things AREN'T working. 2. The teams are unable to feel a sense of accomplishment because the "game plan" changes every week. The biggest con for this company overall has to do with the fact that two of the top managers in the division left, leaving two of the most important roles within the company vacant. To remedy this problem, a split second decision was made to just push two other individuals into those two extremely important roles even with the understanding that one of the replacements had absolutely no experience in the home building industry whatsoever, and neither of the replacements had the level of managerial experience necessary to take on those two incredibly important roles. I can say that one of them has stepped up and proven themselves as highly capable in their new role... During my time with the company I personally watched this individual flourish right in front of my eyes... he/she is definitely going places. As for the other individual... I really wish them the best and I hope that the next few months will bring him/her a wealth of newfound knowledge on items such as, Emotional Intelligence, Social Awareness, Loan Program Guidelines and an overall bootcamp in what it means to work with a home builder.

1.0
Aug 26, 2015

Corporate is Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people here, unfortunately they are all in the same boat sitting in a toxic environment that gives no means for success, growth, or advancement. The only reason Work/Life balance gets 3 stars is because it is pretty laid back and flexible but it does not come without a cost. Management will either make you feel terrible about the choices you are making (putting your family and life before work) or give you a really hard time about taking off. Even accusing you of going to job interviews with time off or calling you to find out what you are doing when you are taking off. Stalking your professional networks. There is some serious insecurities going on with keeping people, which is justified when you look at the turn over.

Cons

Every one I know flees this place. Every one that has not escaped, wants to but for reasons of their own have not been able to or are not in a position to do so. Management has no idea what is going on and they don't really care. The only thing driving management here is selfish ambition and politics. Want to do a great job? This is not the place for you. Want to do a mediocre job and just collect a paycheck, well you can do that here, but be prepared to be thrown under the bus at the drop of a hat or pressured to meet extremely unrealistic expectations. Want to be appreciated? Not here! In fact it is the opposite and the minute someone leaves there is so much bitterness and unprofessional behavior management trashes them to every one they can. The only thing going for anyone who actually leaves is that the people management are trashing them to, know management is toxic and not to pay any attention. Management will pin people against each other. There is no trust and God forbid you actually make a suggestion or business process that makes sense to the business itself. The only thing this company has going for them is that they can build a nice house. They are definitely not in the market to keep employees, develop them, or give them any entitlement to their job or skills. It is toxic.

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