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      DFCU Financial

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      DFCU Financial reviews

      3.6

      67% would recommend to a friend

      (101 total reviews)

      Ryan Goldberg

      82% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      DFCU Financial has an employee rating of 3.6 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DFCU Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      101 reviews
      1.0
      Sep 19, 2011

      Disgraceful

      Member relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Decent Pay. Retirement Plan. Enjoyed co-workers

      Cons

      Will not accept call-ins for anything. Dual key control locks you into being REQUIRED to come in, even if you call in or ARE ON VACATION if something happens. Supervisor was horrific and scheduled time to benefit her time off and then you came second. No sympathy for anything. SALES SALES SALES. This job is NOT to benefit members. Clearly. It is to make money off of you. So while you are crying in front of a representative because you need a loan for a funeral, know that while they as a person might care, they are trained to go through every way they can get more money from your situation. Incentives are horrible. Leadership is cowardly and empty. Refuse to waive fees for members regardless of what is happening in your life to "teach you a lesson".

      1.0
      May 12, 2013

      Terrible Place to Work For

      Member relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely nothing I can think of. I do hear other members complain about the merger and how they miss the old LSI days. Me too. I tell members to jump ship, we are the Titanic and I am re-arranging the deck chairs.

      Cons

      Always have a tag line for each member. They don't want to hear that. Most can't afford a mortgage or loan or have bad credit. They come in once a week and try to offer them something? I just want to do my job, cash checks, and leave at 5pm. Dress code is also tough. Suit and tie everyday for cashing checks. Really?

      3.0
      Nov 6, 2019

      Cash MRR

      Cash mrr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and great people that work behind the teller line. There is a lot of potential for growth if you are able to fit within the corporate culture.

      Cons

      While the job is listed as a teller position that features a sales component this is not emphasized enough. You are cold calling members as they stand in front of you. You will be encouraged to do this for every member because you are "helping" them when in reality you are making money for the company. If you are not a salesman do not take this job because your priority to the company is being the first point of contact in getting a loan to the member.

      avatar
      DFCU Financial Response
      6y
      We do appreciate your comments. We are continually working at providing a wide variety of benefit options for our employees based on their current needs. I also will review your comments about the sales component piece to our recruitment teams to better assist them with candidates. Chris Booher SVP of HR
      Viewing 1 - 3 of 101 Reviews
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      ReviewsDFCU Financial reviews

      Glassdoor has 103 DFCU Financial reviews submitted anonymously by DFCU Financial employees. Read employee reviews and ratings on Glassdoor to decide if DFCU Financial is right for you.