Darktrace reviews

3.2

45% would recommend to a friend

(1,317 total reviews)
avatar

Jill Popelka

67% approve of CEO

44% positive business outlook

Darktrace has an employee rating of 3.2 out of 5 stars, based on 1,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 13, 2018

Avoid

Recommend
CEO approval
Business Outlook

Pros

Travel and ability to earn rewards points

Cons

Very low pay, no room for growth, management won’t listen to employees and don’t care, very numbers driven, technical roles are bottom of the totem pole compared to sales, 1% 401k match

2.0
Dec 5, 2023

Wage Cage

Recommend
CEO approval
Business Outlook

Pros

The people you work along side will probably become life long friends due to the constant trauma you both endured.

Cons

Not sure if it’s possible to fit all the cons in one box. I do want to note that managers and directors for the most part are good people. The company in general however is a terrible place for your mental health. The answer to everything is more dials. In turn you call prospects 3 times a weeks and quickly get blocked. Changes are made with good intentions and then carried out in the worst way possible (thanks sales ops) which resulted 20 people getting fired or just leaving over a 4 month span. There is no clear success plan month to month, what you do one month might put you at 150% and the very next month at 25%. BDEs lucky enough to get paired with good AEs will never have to worry about truly being good at this job and in turn will get supplemented with more opportunities, promotions, and able to get away with more while 60-75% of the office misses target for the 3rd month in a row.

3.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-Extremely smart, dedicated, and good people in each department -Best network security product in the marketplace -Cool founding story, M I5 British Intelligence has a heavy presence in the company -Great pay if you do well, along with decent benefits -Hybrid work schedule -Events for hig performers are all time - President club and such

Cons

-Very archaic and outdated sales processes; Proof of Value works well for certain segments of clients not with all. -WORST CRM OF ALL TIME. It's the root of all evil and takes far too long to navigate. From both a rep and manager perspective it takes precious selling time away from both departments. -Arbitrary sales targets that are highly unrealistic with zero budge due to market changes instability. If your team loses multiple reps, your yearly number doesn't change... -Directors carry a massive load in this company due to the inexperience of the reps. They end up closing most deals and are on 90% of calls for deals in progress. This bandwidth constraint is felt from Director all the way to the C-Suite...Too many reps on each team average is around 10 - 15 reps per team. -Barley any sales automation tools and zero cross functional work with Marketing, each department works pretty much silohed from each other - Inside Sales team mostly hammers accounts with calls, not a lot of strategic outreach which has led to aggravated prospects and negative perception in the marketplace

Viewing 61 - 63 of 1,317 Reviews

Glassdoor has 1,381 Darktrace reviews submitted anonymously by Darktrace employees. Read employee reviews and ratings on Glassdoor to decide if Darktrace is right for you.