If you do not have any previous sales experience, this role will be nearly impossible. There is an incredibly steep learning curve, and training does not help as much as it needs to. You will be thrown into the fire quickly and without much support, and this is why Darktrace tends to have such a high burnout rate after training, hence some of the 1-2 star reviews I think. If you are not prepared to swim, you will sink quickly as there is not much support for you once in the field. Lean on your coworkers, and find a more experienced rep to lean on for questions/advice.
The internal CRM is abysmal and is quite literally it’s own living organism - it will do whatever it wants, shuts down often, and is a pain to navigate. However, when you get used to it it becomes manageable.
You WILL be seen as a number and not a name. Management is adamant about numbers. This is a British company, not American. High intensity, high volume, and long hours. You will be expected to perform at your peak but you will be rewarded for it. Don’t be afraid to reach out for help when you need it.