Does Dean & DeLuca pay their employees well?

According to anonymously submitted Glassdoor reviews, Dean & DeLuca employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Dean & DeLuca. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at Dean & DeLuca?

38% of Dean & DeLuca employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dean & DeLuca 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Dean & DeLuca?

Cashier (6) , General Manager (5) , Assistant General Manager (4) , Customer Service (3) , Supervisor (3) , Associate (2) , Barista (2) , Buyer (2) , Cook (2) , Pastry Supervisor/Visual Merchandiser Assistant (2) , Sales Associate/Cashier (2)

What are the pros of working at Dean & DeLuca according to real employee reviews?

"Generally good people and intent (given that the environment can be quite frustrating as it's hard to do what's right for the business)." ((in 12 reviews)); "The employees are awesome, Family!" ((in 3 reviews)); "Friendly colleagues, all rounded learning" ((in 3 reviews)); "Good benefits, long shifts, good managerial staff, friendly coworkers and managers, great employee discount." ((in 3 reviews))

What are the cons of working at Dean & DeLuca according to real employee reviews?

"horrible management." ((in 9 reviews)); "No opportunities for advancement." ((in 4 reviews)); "low pay not enough to buy lunch here" ((in 4 reviews)); "And forget about getting a raise based on performance." ((in 3 reviews)); "Bad HR and Upper management" ((in 3 reviews))

What are employees saying about Dean & DeLuca layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dean & DeLuca layoffs and their outlook for job security at Dean & DeLuca in 2026.

What are the top reviewed Dean & DeLuca locations?

New York , Wichita , Charlotte , Leawood , Washington , Brooklyn , Monroe , Sacramento , Overland Park , Waikïkï

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Dean & DeLuca

Dean & DeLuca reviews

2.9

38% would recommend to a friend

(118 total reviews)

Justin P. Seamonds

52% approve of CEO

20% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.4

Senior management

2.4

Career opportunities

Dean & DeLuca has an employee rating of 2.9 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dean & DeLuca employee rating is 25% below average for employers within the Restaurants & Food Service industry (3.9 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

3.0

Aug 18, 2018

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and decent food.

Cons

No clear business direction, very unorganized, low pay.

1.0

Apr 23, 2018

Terribly managed from the top down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None! I would not recommend anyone work there.

Cons

No accountability, low morale, unqualified and unprofessional managers, negative environment, constantly changing senior management, company not in touch with customers and current trends and not able to make changes, technology from the 1980s, three CEOs in 2 years, stores closing, layoffs, etc. Company will not be around for much longer.

3.0

Feb 22, 2018

Appreciate the opportunity and learn as much as you can

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It can be very rewarding working at one of the most iconic brands in NYC. There is a never ending opportunity to learn if you actually want to.

Cons

The leadership and direction of the company leadership is beyond inconsistent. I know they have a history of peaks and valleys, but they seem to have lost their way for a few years now. Not nearly enough focus on what drives the brand and that is hiring, training and developing really strong teams and following that up with genuine sense of appreciation.

Viewing 16 - 18 of 118 Reviews

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Jobs at Dean & DeLuca