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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      64% would recommend to a friend

      (517 total reviews)
      avatar

      Ed Park

      84% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      517 reviews
      1.0
      Dec 13, 2024

      -10 out of 10

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good pay Decent hours

      Cons

      I worked for devoted for roughly a year and a half when I first started working there I told everyone I absolutely fell in love with the company. It was amazing. They had great benefits. It was such a fun work environment, and overall just the place to be not only was it a positive environment for myself with great pay. They also truly did hold a member value it was everything that I was looking for in an insurance job and I was so thrilled to be there. I had a very successful first AEP with them and was thrilled to continue my career benefit changes rolled out for 2025 and the plans were absolute garbage in the economy that we live in and the population that we serve the benefits were just very unreasonable and as much as I would love to say, people will enroll for the customer service at the end of the day they have to be able to afford their healthcare and with the benefit changes for Devoted Health for 2025 that is something that is not doable for the community that we serve. I was so extremely disappointed to have to even attempt to sell plans for Devoted Health for 2025 as much as I loved my role and loved my work family. I was let go right before Christmas. It really made me feel like I was “a part of the family.” All in all I wouldn’t recommend working here at all so disappointed I wanted to pursue a lifelong career here. My supervisor was absolutely amazing and I hated that I was let go she was the most best supervisor I have ever had. The favoritism is so outrageous, but I won’t even go into all that. I think my review has spoken for itself. If you go to work here best of luck to you. It all goes downhill.

      avatar
      Devoted Health Response
      1y
      Hi there, Thank you for taking the time to share your experience with us as a licensed sales agent. We’re happy to hear that your initial time with Devoted was positive and that you enjoyed your team and direct supervisor. We’re sorry to hear through your review that your overall experience declined in the past year and appreciate you taking the time to leave us some feedback. Although the 2025 plans included some benefit reductions, our product offerings aimed to provide benefits that appealed to the majority of beneficiaries. Many Medicare Advantage plans nationwide implemented reductions, prompting beneficiaries to explore other options. Devoted’s strategy focused on ensuring that our members were enrolled in the best plan to meet their needs, even if that meant switching carriers. We're committed to a workplace where everyone has equal opportunity to succeed. We have processes in place to evaluate and enhance our management practices, and we are committed to providing our managers with the tools and resources they need to support their teams effectively. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out – Jacquelyn.Singleton@devoted.com. Thanks again, Jacquelyn Singleton
      1.0
      Aug 23, 2024

      Run from this place

      Senior data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good insurance, decent pay, and a nice laptop

      Cons

      Very toxic culture. The company talks about work-life balance then pushes you to work 70-hour week.

      avatar
      Devoted Health Response
      1y
      We are happy to hear that you recognize Devoted´s commitment to providing employees with a strong healthcare insurance plan, a fair compensation package, and modern laptop/hardware. We take our internal culture and quality of work-life balance very seriously, and do whatever we can to make working at Devoted a delightful experience. With that in mind, we are sorry to hear that your experience in these areas has been less than optimal. While it is our mission to ensure that our members are cared for and treated like family, it is also our mission to ensure we are reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you would like to continue the conversation, please reach out to talent@devoted.com.
      2.0
      May 16, 2024

      This place has lost its culture.

      Certified pharmacy technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      free insurance for the whole family excellent PTO a ton of paid holidays

      Cons

      I loved this place when I started. I had never worked for anyone who valued members first and business second. We had such an amazing work environment, no micromanagement, clear goals we needed to meet etc etc. But then they hired a new Pharmacy director who came in and forced call center practices on us. We have already lost so many great employees since she has been hired and I can imagine more will leave too. There is also NO room for advancement which is terrible.

      avatar
      Devoted Health Response
      2y
      Hi there, Thank you for taking the time to share your perspective and experience with us as a Pharmacy Technician. We’re happy to hear that you’ve had a positive experience with our healthcare benefit offerings and our generous PTO and holiday policies. We’re sorry to hear that your experience has not been positive recently and appreciate you taking the time to leave us some feedback. We take strides to ensure our employees are heard and respected. Our mission at Devoted Health is to make sure all members are treated like family and your role is an important part of providing valuable member services. We have metrics in place to ensure we are able to achieve our business goals and our performance is aligned to achieve our mission. We do recognize where our rapid growth can result in adjustments to our metrics and processes, and this can cause extra stress on this type of role and team, so we are focused on adding tooling and resources to help our employees. The Pharmacy Technician - Medicare Adherence team has experienced very little voluntary attrition this year (3.8%). We also recognize career advancement is significant in fostering career growth and development. We are committed to creating pathways for advancement within our organization and are exploring ways to enhance these opportunities moving forward. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out to kate.waack@devoted.com. Thanks again, Kate Waack
      Viewing 64 - 66 of 517 Reviews
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      ReviewsDevoted Health reviews

      Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.