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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      64% would recommend to a friend

      (517 total reviews)
      avatar

      Ed Park

      84% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      517 reviews
      2.0
      Apr 26, 2024

      Good, until it isn’t. But still a great mission.

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission, and the people who work towards the mission of treating every member as family is real. There are obvious some touch choices to make when it comes to how much you can pour into a minority of members, but Devoted truly cares about each and every member. This is possible through strong teams and great technology.

      Cons

      Product is perhaps one of the least stable, and least mature areas of the company. For a relatively small team (<15), it has seen tremendous turnover and lacks a lot of the culture, onboarding, and close knit relationships (other than those close to Boston) that other teams do. It’s also seen a quite a few re-orgs while figuring out how to align teams - leaving some areas not well thought out. Separately, while the company is remote friendly, there is still a sense of the ‘mothership’, and those closest to Waltham (and those with most tenure) have more social capital, and more leeway. Culture is not quite remote ready.

      avatar
      Devoted Health Response
      2y
      Thank you for taking the time to share your perspective and experience with us as a Product Manager. I’m happy to hear that you recognize Devoted´s strong teams and strong technology and that our mission of caring deeply for each Devoted member resonates with you. I´m sorry to hear that your experience working in the Product Management team was less than optimal for you. On an annual basis we step back as an organization and evaluate where to invest our technology resources to best achieve our business goals for the following year and ensure our resources are aligned to the most important problems. When this happens, the Product Management team along with other technology and operations teams value finding opportunities to best align our people to problems while considering individual strengths, interests and opportunities for personal growth. The Product Management team has experienced very little voluntary attrition (5% in the past year) Additionally, of the 13 Product Managers currently on the team, 7 are fully remote and not based in the Waltham area. We also do not have any requirements to attend an office on a regular basis and we find that the entire team prefers to work remotely the majority of the time given that we are a highly distributed company across the US. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out klevesque@devoted.com. Thanks again, Kate Levesque Chief Product Officer
      2.0
      Jan 24, 2024

      No good as it was

      Pharmacy technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing maybe is the work life balance.

      Cons

      It became bad. When I started I loved this place as they are growing the mess is getting notice, there is no help everyone is overworked plus add Micromanagement to all that.

      1.0
      Dec 4, 2023

      Undervalued and unappreciated

      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free health insurance, some flexibility with hours.

      Cons

      Treated as expendable. Those who are favorites are often promoted very quickly despite lack of experience. Very isolating and lacking any sort of team oriented culture, lack of access to any professional development opportunities. There used to be many “all hands” company wide meetings for company updates but those began to fade out in frequency. You feel as though you are left in the dark as to what is actually happening within the company.

      avatar
      Devoted Health Response
      2y
      Hi there, Thank you for taking the time to share your perspective and experience with us. We’re happy to hear that you’ve enjoyed our medical and health insurance benefits as well as the flexible working hours. We’re sorry that your experience and perception of our team culture here was demotivating and unsatisfying for you. We also regret to hear that the frequency and cadence of our all hands meetings was not optimal for you. We greatly appreciate your feedback on this topic as it is a priority that our team is informed and feels included on the goings on of the company regardless of role, schedule, or location (remote, hybrid, in-office). We take our culture very seriously and take strides to ensure our employees are heard, respected, and trusted. Thank you for your feedback on our professional development. We’re sorry to hear this feedback as we do currently offer a $2,000 reimbursement program for our nurses to use to continue their education and training as a tool for this professional development. We also recently rolled out internal development training for all employees and managers. Additionally, regarding internal growth and promotions, we are very lucky to have an incredibly talented pool of employees. To monitor growth and match internal candidates to opportunities for promotions we consider: current performance in your role, past experiences as they pertain to the role, and additional training or education received to help us make the best and objective decisions. We’re sorry your experience with our professional development and internal promotion process was not optimal. Thank you again for taking the time to leave us meaningful feedback in a variety of areas. As noted, we take our culture very seriously and recognize that all perspectives are different. We welcome the opportunity to continue the conversation. If you’d like to do so, please reach out to Neil Wagle, Chief Medical Officer at nwagle@devoted.com.
      Viewing 67 - 69 of 517 Reviews
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      ReviewsDevoted Health reviews

      Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.