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      DigiCert

      Engaged Employer

      DigiCert reviews

      4.3

      82% would recommend to a friend

      (474 total reviews)
      avatar

      Amit Sinha

      84% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      DigiCert has an employee rating of 4.3 out of 5 stars, based on 474 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      474 reviews
      3.0
      Jun 30, 2023

      It's not perfect, but the recent reviews are uncalled for and harsh.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a lot of opportunity to make this company GREAT. There are some genuine people who have joined recently that truly do care to lean in and do what's right for the people and the business. The flexible work policy is great. I've had DigiCert go above and beyond for me during my time here when it counted. There's SO much work to be done here and once we can rid the culture of 'turf' wars and be more open to change, I think anyone who truly enjoys to find things that are broken and work together to fix them would enjoy working here.

      Cons

      The legacy culture was built around a lot of entitlement. The acquisitions and mergers that were done throughout the history of the org were not done the best. Because of this there are so many system and process issues that were treated differently depending on the company you came from. And as you can imagine that causes a lot of disruption when you attempt to finally bring it all together. It's honestly been painful. But there has been great progress made in some areas and it's what makes it all worth it. The entitled culture that DigiCert was and still kind of is (as you can see from the petty and tactless reviews calling out leaders by name) is what will keep the morale down and make the business suffer. There's a lot of chaos at times and still a lot of working reactively but I've learned it comes with the territory of working at a company undergoing massive transformation.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to provide such a thoughtful and thorough Glassdoor review. We appreciate you recognizing the pains that occur during times of tremendous change and how divergent opinions on change can be. We appreciate your reflective feedback about the current culture and morale. Know that we are actively working on one unified culture as we strive to be the leader in digital trust. And management will continue to focus on moving the company forward and direct their energy toward the things that will grow the company. DigiCert People Team
      1.0
      Jun 28, 2023

      COMPANY IS SINKING SHIP

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      These days, there is very little happening. Morale has reached an all-time low, and the existing staff members are eagerly awaiting the economy to stabilize before making a mass departure. Even new hires are leaving after just a few months of being here.

      Cons

      The organization has become an absolute nightmare. The newly appointed CEO, CRO, and CFO are attempting to start from scratch, but they are also implementing questionable compensation plans with unrealistic targets. Moreover, there is relentless pressure on the sales department to sell products that are not yet market-ready. The company had a disastrous performance in Q1 2023 and is likely to struggle throughout the entire year.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to complete a Glassdoor review. We have read your assessment. In these times of change, we understand how hard it can be to accept that things have to change and are changing. We invite you to take some time and engage with your People Team colleagues about why decisions have been made and what can be learned from them. Reach out to DigiCert leaders or members of the People Team and share your thoughts and feelings. As difficult as change is, it can be made easier with information and understanding. DigiCert People Team
      2.0
      Jun 28, 2023

      The Times they are a Changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      These pros are past tense. Now everyone is running scared and lacking their former confidence and poise. It was a great place to work. Did really cool work and built great products - strong emphasis on customer service. The positive is the potential exists - but is not tapped into.

      Cons

      Don't put the cart before the horse. Recent emphasis is on dollars (fine), but not at the expense of building/launching the right product. Going public will make things worse - not better. Granted a few folks stand to make some nice bank, but in the long run it will damage if not destroy the company. History makes no compunctions about its lessons.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, You are correct: The times are changing. And DigiCert leadership is working to determine a path forward that helps the company to grow and evolve to meet changing needs. We acknowledge that these changes are not all comfortable. Employees like yourself who have been with the company for many years may feel apprehension about changes, but leaders have spent a lot of time explaining the directions and decisions. We invite you to reach out to members of the DigiCert People Team to learn more about the changes and to ask any questions you have and provide all the feedback that you have. Your voice and opinion matter to us, and we look forward to working with you to ensure DigiCert remains focused on its customers and employees as we move forward. DigiCert People Team
      Viewing 193 - 195 of 474 Reviews
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      ReviewsDigiCert reviews

      Glassdoor has 500 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.