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      DigiCert

      Engaged Employer

      DigiCert reviews

      4.3

      82% would recommend to a friend

      (474 total reviews)
      avatar

      Amit Sinha

      84% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      DigiCert has an employee rating of 4.3 out of 5 stars, based on 474 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      474 reviews
      5.0
      Jun 30, 2023

      Going though a needed transformation .. some teething pains

      Sales account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Core business of PKI and certificates is a cash cow. Company has been around for a while and has a lot of customers who renew. Generally an easy sales motion if you are engaged with your customer. Support and service is very good. Customers generally renew and good opportunity to upsell them exists. Company hired new CEO last fall. He has brought in a lot of energy and high growth mindset, pushing new products and changes which are needed but the company is not accustomed to. Our overall brand and visibility has improved. Lots of focus on execution and pace has picked up. When I joined 2 years back there weren't new products, now we have a lot more to sell. Company is investing in hiring, new offices, etc.

      Cons

      Big changes were implemented in the sales organization. We had 2 separate teams that were combined. Some of the accounts I had nurtured were assigned to others. Gained some, lost some. Lots of new systems. Need more enablement on new products.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for your review, and for your thoughtful discussion of what is occurring while recognizing that current changes create some growing pains. We appreciate your support for leaders and your willingness to adapt. We recognize, as you said, that enablement is important, and we have actively been working on that for everyone in Sales. Thank you for your advice on speaking to long-time employees and getting their perspectives. Our leaders are engaging with many of these employees and will continue to do so as we move forward. Please continue to share your thoughts and let us know if there is anything that you would like to ask or discuss. DigiCert People Team
      5.0
      Jun 30, 2023

      One Team, One Goal

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people of this company are what truly makes it great. We’ve come together again and again over the years to tackle problems and have been successful at it. Digicert has grown to over 1600 employees globally. Long history in cybersecurity. Investments being made to secure new products and IT/Engineering bench. Teams work HARD. New CEO is technical and sincerely wants Digicert to be successful.

      Cons

      Market is changing, which means Digicert has to be changing as well. If we don’t innovate quality product and advance how we market/sell we will be left behind. Recent sales transformation was rough, definite internal mistakes made. We will learn and navigate through it.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for your review. We're thrilled to know that you are satisfied with your time at our company and that you took the time to share your thoughts. Your acknowledgement of the people who work hard for the company is truly appreciated. We also know our employees are important, which is why we continue to offer competitive compensation and benefits as well as opportunities for work-life balance. We want to encourage you to continue sharing your thoughts and experiences with us. Your feedback helps us understand what we're doing right and where we can improve, ensuring that we can continuously evolve and provide the best possible experience for our employees. We are all in this together so sharing your thoughts and feelings is appreciated. DigiCert People Team
      5.0
      Jun 30, 2023

      Change is hard but rewarding

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      HUGE opportunity to influence the organization as we continue to evolve to be sustainable and future looking. DigiCert is a great organization to join if you are open to innovation and unwilling to accept the status quo of how we previously operated. While DigiCert is not a start-up, there is very much a start-up feel to the company with amount of change and opportunity to influence your department.

      Cons

      Change is hard and not everyone accepts change at the same pace or is willing to accept change. If you are looking for a role where you can do the same exact thing every day and find success, this is not the company for you.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to provide a Glassdoor review, for giving the company five stars and recommending the company, leadership and business outlook. We appreciate that you recognize the effort being put into creating a sustainable future for the company and its employees. We also acknowledge that these efforts may not sit well with everyone, and, while you have expressed support, we invite you to continue to share feedback and ask questions as we continue to move forward. Your team leaders and the People Team are here to do all we can to address concerns. DigiCert People Team
      Viewing 190 - 192 of 474 Reviews
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      ReviewsDigiCert reviews

      Glassdoor has 500 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.