Diligent reviews

3.0

48% would recommend to a friend

(858 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

858 reviews
5.0
Mar 21, 2024

Great workplace

Recommend
CEO approval
Business Outlook

Pros

Amazing team, very professional people, exciting work

Cons

There are no cons at the moment

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Diligent Response
2y
Thanks so much for taking the time to leave this review! We're thrilled to hear you're enjoying your experience at Diligent, particularly working alongside such a fantastic team on exciting projects. Your feedback about the company culture and the work itself is valuable to potential candidates seeking a great place to work. While we're happy to hear there are no cons "at the moment," is there anything Diligent can do to further enhance your experience? We're always looking for ways to improve and ensure our employees feel supported and fulfilled. Thanks again for the review. We wish you continued success at Diligent! - Avigail Dadone, Chief People Officer
3.0
Mar 20, 2024

Restructure

Recommend
CEO approval
Business Outlook

Pros

Global organisation with global opportunities Better focus on customer success

Cons

Restructure/realign too often which is disruptive internally and externally

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Diligent Response
2y
Thank you for taking the time to share your feedback. We appreciate your recognition of our global reach and the importance we place on a strong customer success experience. To your concerns regarding recent reorganization efforts, I can share that while these decisions are never easy, they are sometimes necessary to ensure we're best positioned to serve our customers and achieve our ambitious goals. That said, we recognize the importance of creating a stable and supportive work environment where our colleagues can thrive. We've implemented initiatives to achieve this, including clearer communication of company goals and priorities through our V2MOM goal-setting process and regular updates through monthly Town Halls. We also foster connections and innovation through our Employee Resource Groups, dedicated communication channels, and team-building activities. If you'd like to share more details about your experience, we invite you to reach out to your manager, a member of the ELT, or confidentially through hrconfidential@diligent.com. Thanks again for your feedback, and I wish you continued success at Diligent! - Avigail Dadone, Chief People Officer
3.0
Mar 15, 2024

Worked here for 2 years

Recommend
CEO approval
Business Outlook

Pros

Good crowd Good management Social

Cons

Worked too hard at times

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Diligent Response
2y
Thank you for taking the time to leave a review; we appreciate your feedback, both positive and constructive. We're happy to hear you found the team, management, and company culture to be positive aspects of your experience at Diligent. To your comment about feeling overworked at times, we strive to maintain a healthy work-life balance for all employees, and committed to fostering a positive work environment where our employees feel valued and supported. We hope that you will be open to discussing this further with either your manager, a member of ELT, or confidentially at hrconfidential@diligent.com. We'd appreciate any specific details you can share about the times you felt overloaded. This will help us identify areas for improvement and ensure a sustainable workload for our Account Managers. Thank you again for your feedback, and I wish you continued success at Diligent! - Avigail Dadone, Chief People Officer
Viewing 316 - 318 of 858 Reviews

Glassdoor has 936 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.