Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Discover

      Is this your company?

      Discover reviews

      4.0

      68% would recommend to a friend

      (5,185 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Nov 10, 2015

      Discover Bank Customer Service positions

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and values (company genuinely cares about customers), good benefits (especially PTO- 20 days/yr for new full-time employees), enjoyable atmosphere. The company is very committed to work-life balance.

      Cons

      Low salaries compared to similar positions with other companies, horrendous turnover rate (less than 25% of my training group is with the company less than 1 year in), few opportunities to branch out beyond customer service-related positions

      4.0
      Aug 8, 2015

      Good company, but don't be afraid to leave

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, lots of great people, great benefits, incentives, etc, great place to get experience trying out a bunch of different roles and job types.

      Cons

      Pay can be on the low side, culture of "taking your lumps" and putting in your time to get promoted, many managers have been there years and years and aren't going anywhere soon, certain business units have "what have you done for me lately" culture, at VP level some are arrogant and nasty with no fear of consequence, can get very political, culture has people "drinking the kool aid" of being afraid to quit especially at the coach/team leader level.

      2.0
      Jun 7, 2015

      Not honest about the role

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Time off and not having stress on the job

      Cons

      You won't do what they say you will do. Top guy in the marketing analytics group said they don't like to hear talk about statistical significance because it doesn't matter compared to the idea of the marketing program. They should probably go back to the 1990s in that case because all the advanced tools in the world don't matter if you don't know how to use them and management doesn't care about what they spend money on.

      Viewing 337 - 339 of 5,185 Reviews
      Related searches: Discover jobs | Discover salaries | Discover benefits | Discover interviews | Discover conversations
      ReviewsDiscover reviews

      Glassdoor has 5,596 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.