Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,164 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

61% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (441) , Market Development Representative (MDR) (245) , Market Development Representative (243) , Sales Development Representative (SDR) (151) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (42) , Manager (36) , Product Manager (31) , Account Manager (30) , Sales Manager (30) , Enterprise Account Executive (29) , Senior Account Executive (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 383 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 223 reviews)); "Great leadership and company direction" ((in 131 reviews)); "Smart and Great Teams" ((in 127 reviews)); "SDR Role is great and good pay" ((in 109 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 113 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 67 reviews)); "Upper management seems duplicitous and is untrustworthy." ((in 27 reviews)); "There will be no diversity if you only ever hire people who all pledged the same PWI organizations" ((in 22 reviews)); "Favoritism is high and not a lot of strategic direction." ((in 11 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What Docusign locations have received the highest employee ratings?

Warrenville , Dallas , Philadelphia , Austin , San Diego , Boston , Atlanta , Denver , Seattle , San Francisco

Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)

Allan Thygesen

60% approve of CEO

48% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.2

Career opportunities

3.0

Senior management

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Mar 20, 2016

Docusign is growing but still immature in many ways

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is growing and there is a lot of excitement around an eventual IPO. They have snacks that are decent and started offering lunches a couple days a week. Can't beat the location.

Cons

The management and processes at Docusign are behind the industry standard. The managers appear to make hiring decisions on a whim, technical interviews are haphazard, and the middle management spends most of their day on politics and don't even know how to code. Also, although most tech companies lack diversity, Docusign hasn't released numbers because they are probably much worse than most--I have yet to see a woman speak at an all hands, for example. At the holiday party this year, they chose to have dancers in see through lace lingerie and thongs--how is this supposed to help women feel more included as equals in tech roles at this company?

Docusign Response

10y

Thank you. We are still working on processes. Each day, each month we get better. You mention Google's hiring practices. Sasa Ferrari joined our recruiting team from Google and is reworking the interview process along those lines. (I am personally very excited about this.) She debuted it with the Product team last week and it was very well received. People are open to it. They just needed the structure and program in place. Sasa is doing that. JB Williams is now leading our event team and that team is rethinking entertainment choices. As for releasing diversity numbers, there is a discussion under way. Stay tuned. Our trajectory and intentions are good (IMHO). Let's keep raising the issues and keep focused and keep improving our great company. Happy to chat anytime about any or all of the issues you raise ... and as Peter Navin will attest, I never reveal my source on employee feedback. Thanks again, Ann Poletti

1.0

Oct 8, 2015

Concern

Support staff

Recommend

CEO approval

Business Outlook

Pros

Marketing machine has done well but is running out of gas.

Cons

Company has never made a profit - a startup who missed their chance and the technology has become available from other vendors everywhere. Meantime top-heavy executives have multi-million expense accounts while employees barely make a marketable wage. Uncomfortable internal sexual relationship by executive with employee continues to exist as marriages and friendships were ruined.

Docusign Response

10y

I love the new stuff our marketing team is coming out with -- the stuff that Cynthia A. is driving is pretty spot on. But I respect that you might have a different take. As a leader in the industry that is now taking that vision global in very strategic ways, DocuSign is investing to build a company to last that can serve everybody on the planet. As of for your comment regarding inappropriate relationships. If there are conflicts with our Code of Conduct, please report it to our General Counsel.

1.0

Dec 6, 2013

Do not work here (in Sales) unless you are truly desperate

Corporate account executive

Recommend

CEO approval

Business Outlook

Pros

some nice people, product is ok, free drinks a few free snacks

Cons

bad middle management, you are truly just a number here, paranoid management only concern is "perception" and putting on a good show for boss (example: middle managers telling salespeople to walk briskly down the halls), extreme micro-management, TINY cubes, unreasonable sales quotas, very bad comp plan, nobody making any money except for the lucky few who sell to Banks and Credit Unions and to Wealth Management - if you aren't in one of these verticals (and you won't be) this is truly a dead-end, don't pay for cell phone but want you connected 24/7, bad benefit package, don't match 401k, have managed to drain all the fun out of the workplace.

Docusign Response

10y

Thank you for your review. Sorry it didn't work out for you here but hope you found a great job elsewhere. Since you wrote this review, we have brought in many seasoned sales executive who have retooled the way we sell. I think you'd find it a different place today.

Viewing 61 - 63 of 3,624 Reviews

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Docusign

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Reviews by job title

Docusign is growing but still immature in many ways

Concern

Do not work here (in Sales) unless you are truly desperate

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