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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      62% would recommend to a friend

      (3,641 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Feb 17, 2021

      Incompetent Leadership Depending on Dept

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, company culture as whole (depending on department), being remote.

      Cons

      Specific teams/supervisors/managers style may not align with what DocuSign promotes and promises employees. Since being remote management has become more micromanaging, less flexible/understanding and no matter how much you work or get done, how many contests you win, it's never enough. On top of the micromanaging, having management talk down to their employee's with a condescending tone during team meetings or 1-1s does not set the tone well for those meetings. Not very diverse, everyone in upper management is white. This could be improved upon.

      avatar
      Docusign Response
      5y
      Thank you for sharing your thoughts. It of course is disappointing to read of your experience. Please share this feedback with your HRBP if you don't feel you are being treated with feedback or with your manager's manager as we are doing annual performance reviews right now. We do have more diversity in our Board of Directors and our senior leadership (considered SVP and above) than you describe in your review and that is largely thanks to our CEO Dan Springer placing a priority on that and discussing the value of creating a diverse workforce and inclusive culture where all can thrive. But do we have work to do? Absolutely. And that is something our Senior Leadership is constantly saying.
      2.0
      Feb 5, 2021

      Bad culture and constant bickering between teams is unbearable

      Market development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The teammates I had on my specific team were great - High base salary - Good work/life balance

      Cons

      - Constant fighting between MDR teams for the same accounts and contacts was appalling. I have never seen an organization so unorganized and dysfunctional. If you ask any MDR currently here, most of the stress comes internally between people at DocuSign. People are very disrespectful here. - Poor commission structure. Low pay - Leadership is disconnected from reality

      avatar
      Docusign Response
      5y
      Thank you for sharing your perspective. We will share this review with Sales leadership.
      2.0
      Jan 28, 2021

      Sales

      Market development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company. Wonderful people. Great product

      Cons

      Hasn’t figured out a good balance between hiring externally and promoting from within. Employees are stuck in their roles. No career progression since the rapid growth of Docusign

      avatar
      Docusign Response
      5y
      Thank you for sharing your point of view. Please share this with your manager as we go through our annual performance review process.
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      ReviewsDocusign reviews

      Glassdoor has 4,188 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.