Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      62% would recommend to a friend

      (3,641 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Jan 26, 2021

      Wonderful Company with Clear Strategy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      DocuSign is far and away the best company I have worked for. The company has a clear strategy and path to growth, capable and inspiring leadership, and a product that people love. We are focused on actively discussing and improving D&I efforts, and there are a broad range of employee resource groups so you can find "your people" within the organization. Comp and benefits are excellent. Remote work note: DocuSign has committed to being employee-first after the pandemic subsides, and all of their actions during the pandemic point to them keeping their word. We already have team members who are remote full-time, and the company is investing in processes and systems that will enable remote work in the future.

      Cons

      The company experienced dramatic growth in 2020 due to external circumstances and acquisitions. Some processes are still catching up to the new size and complexity of the organization.

      avatar
      Docusign Response
      5y
      It's wonderful to hear that DocuSign is the best company you have worked for and that you are inspired by the leadership and enjoy the employee resource groups. They are having a big impact on our culture and helping us all be better allies. It's also exciting (isn't it) that we will have more flexibility in the future. We have proven we can work effectively from anywhere and the company is honoring our desire to do so (and trusting us to do so) in the future. Finally, yes, we are growing fast. It's exciting to see our strategy come to fruition but we are racing to keep up and put systems in place to support that growth. I wouldn't personally have it any other way but it's a wild ride for sure.
      2.0
      Jan 25, 2021

      Internal Promotion System is Broken

      Market development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      DocuSign's product is superb, and upper management's vision is forward-thinking. Company provides generous compensation, and has handled COVID-19 strategically with genuine thoughtfulness for their employees. The Sales Org sets up the Account Executives for success.

      Cons

      Major issues within the Sales Development org. SDRs are easily promoted to MDR positions - simply by picking up the phone, and following up on warm leads. But DocuSign has over hired for the MDR role. With so many people trying to get to the AE level, promotion criteria is as stringent as ever. This is problematic because DS is at a point in their maturity where an MDRs sales abilities no longer matter - but their success, and thus chances to be promoted, is dependent on which team they land on. Some teams average over 160% attainment, while others are hovering around 55% attainment. Thus, top talent on poor-performing teams are being forced to leave the company. Morale in the MDR org is at an all-time low. Managers respond to complaints by saying "we understand" and "we hear you", but do not actually implement meaningful changes. If you are an incoming MDR, be warned that you could be getting set up for failure.

      avatar
      Docusign Response
      5y
      Thank you for sharing your thoughts. We are glad to hear you think the product is great and that the senior leadership is thoughtful, visionary and pays generously. Thank you for your detailed feedback on the XDR team. While it is somewhat painful to read, please know that we will share with HR and Sales leadership.
      5.0
      Oct 6, 2020

      DocuSign experience

      Market development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked here for over a year now and have been so impressed with the company. The sales culture is competitive yet all of my teammates and my manager show that they genuinely care about my success. DocuSign has also done a great job during COVID-19 making sure that their employees are set up for success while working from home. Great benefits from wellness stipends to full health, eye, and dental converage.

      Cons

      Hard to think of any here but the one that comes to mind is the track to promotion to become an Account Executive is very long.

      avatar
      Docusign Response
      5y
      It's wonderful to hear that your team and manager genuinely care about your success. Many people really do find that to be true. Thanks for the vote of confidence during the COVID-19 pandemic.
      Viewing 643 - 645 of 3,641 Reviews
      Related searches: Docusign jobs | Docusign salaries | Docusign benefits | Docusign interviews | Docusign conversations
      ReviewsDocusign reviews

      Glassdoor has 4,188 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.