Docusign reviews

3.6

62% would recommend to a friend

(3,641 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

* Culture, culture, culture - estaff leadership is outstanding and not only focused on building a great product and achieving its TAM potential but also cares about employee base (Dan Springer is the real deal, genuinely great and authentic CEO) * One of the reasons why I decided to join DocuSign was that it still felt small enough that you can make an impact despite being more than 4k employee base. Thus far, really enjoying the partnership with the business partners and even within my department, I feel I have the opportunity share my ideas and a platform to showcase my talents * Product still has tons of runway. Our biggest competitor is paper and as companies accelerate the digital transformation, our product delivers solutions to drive productivity gains with a positive impact on the eco footprint

Cons

None that you can't break through. If you are a person that is passionate and have drive, I think anything is possible (assuming you are collaborative, solution oriented and willing to part hard work). You can also coast by here....

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Docusign Response
6y
Thanks for writing a review. Dan is the real deal. We are lucky. It's great to hear you can see your impact and share your ideas. We will be sure to pass on your kudos about the L&D program. It's top tops.
5.0
Apr 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of room for product ownership, and contribution to the company's bottom line. Even though its a large-ish public company, the hierarchy is relatively flat in the product org, and all levels of leadership will collaborate with even junior PMs to allow for the most flexible decision making to be made at the level which is best equipped. Compensation is good, it's not going to be as high as FAANG, but you probably get more ownership of the product than in those megacorps. It's an exciting time for docusign too, lots and lots of room to grow, and the product is growing in all these amazing ways to serve our customers. We have an agreement cloud suite of products, and the challenge will be to get all these components functioning in an integrated singular way, but that's a great problem to have, and the runway for the company is long and clear.

Cons

None really. Maybe compensation being lower than FAANG is a thing, but that's it. That said, our stock has a higher growth potential than some of those companies, so your stock grant growth is high.

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Docusign Response
6y
It's terrific to hear your perspective on product ownership and the flatness of the org. Flexible decision-making and input from all levels is music to our ears. Thanks.
2.0
Dec 18, 2019

Not all it's cracked up to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They hire great people and have a high level of flexibility when it comes to understanding work/life balance.

Cons

Incredibly low pay for those in sales roles (probably the lowest I've heard of in the tech space) coupled with unrealistic quotas (20% of team is hitting - most of those people are on ramp). DocuSign tends to promote managers that are consistently critiqued and disliked. It's almost as though the less you are liked, the more DocuSign wants to promote you. Culture is toxic, management feeds into this and has a blind kool-aid view as if we are the same company that we were in 2010. News flash - times have changed. Rip the bandaid off and get rid of poor leadership. Literally no training. None. If you are not being promoted internally please do not waste your time interviewing here. If think that jumping into a sales career here is a good move, I promise you it is not. Go elsewhere (you'll absolutely be paid more, have more training, and can almost guarantee you'll have better management). Favoritism, bro-culture.

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Docusign Response
6y
Thank you for sharing your thoughts. We are very sorry that this was your experience and will share your feedback with Sales management. Best of luck in your next move.
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