Docusign reviews

3.6

61% would recommend to a friend

(3,629 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 28, 2023

Lower Quotas

Recommend
CEO approval
Business Outlook

Pros

Coworkers are fun, e-Sign product works well with somewhat new innovation, and the support team has improved in last few years (used to be horrible) Trying to bring back out of state team meet ups which doesn't go unnoticed.

Cons

Quotas are unattainable. The average rep hit ~ 60 - ~80% last year, and this year without inflation in SFDC plus economy plus less than stellar CLM tool, most reps are hitting ~ 30% - ~ 40%. I don't know one AE who isn't looking elsewhere at this point. Return to office if you care about that, and increased micromanagement into day to day activities because management refuses to take accountability for the attainment and instead blame it on the AEs.

2.0
May 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product that brought value

Cons

Business really went down the drain. Unattainable quotas, lack of company alignment on goals. I appreciate leadership says they were trying to get Docusign back to where it used to be but don’t think that will happen for a few year

3.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Good development opportunities and benefits. Learned a lot about sales.

Cons

Big org changes in a post-pandemic world. They're moving back to the office, cutting benefits, and employees. Quotas were pretty unattainable, but it's very verticle dependent. Went through 2 rounds of layoffs, one of which was horribly managed by an interim CEO/board member. The former CEO is also suing the company, but I guess that's what happens when you lose 80% of your stock price in a year.

Viewing 226 - 228 of 3,629 Reviews

Glassdoor has 4,170 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.