Docusign reviews

3.6

61% would recommend to a friend

(3,631 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Oct 3, 2022

Sharp Downturn - Best to Avoid

Recommend
CEO approval
Business Outlook

Pros

Great team, love my manager

Cons

Senior leadership is out of touch, lay offs and reorgs with no thought about the impact on engineers. Feels like we are in a sharp downturn with no clear direction. Energy sucks and a lot of people are about to abandon ship.

3.0
Jun 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits, great product, lots of resources, interesting and exciting work, and GREAT people

Cons

Tons of turnover in the last year, including 50% of new hires that I met. With the company growing pains, people aren't sure how to succeed, and many of the new managers they have hired don't know how to help either.

2.0
May 27, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO is still great and doing the best he can. Many of the people who are still here are wonderful, and the culture was formerly lovely. Excellent pay and benefits, and DocuSign's mission is wonderful and something I will always stand behind.

Cons

Leadership leaving en masse created chaos. Expect to do the work of 3 people since we have something like 30% attrition right now. Most people who have any idea what is going on are leaving, so the folks that remain are all brand new. You will be treated like a pawn in your c-level leaders game, so be sure you know what you are signing up for. You could be informed your day-to-day job function is changing or suddenly be expected to pivot and move mountains. The infrastructure is absolutely falling apart with broken systems and tools and data hygiene that is so poor it will be next to impossible to see the health of your business. DocuSign is not for the faint of heart or anyone who is accustomed to working with high performing coworkers.

avatar
Docusign Response
4y
Thank you for your feedback. We are sorry that you have a poor experience, which is not our standard. Your feedback have been shared with senior leadership team. In the meantime, we would strongly encourage you to connect with your HRBP to discuss your concern and share your thoughts on improvement.
Viewing 238 - 240 of 3,631 Reviews

Glassdoor has 4,172 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.