Docusign reviews

3.6

61% would recommend to a friend

(3,631 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 19, 2022

company at crossroads

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many excellent people and generous PTO/benefits.

Cons

I had no work life balance and C suite leadership is terrible. Every team is under-resourced and people are burning out because leadership is throwing spaghetti at the walls instead of focusing on a handful of priorities. Many people are jumping ship and taking all their institutional knowledge with them. It's not a good time to join DocuSign.

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Docusign Response
4y
Thank you for sharing your feedback, which had been shared with senior leadership team. We wish you the best!
2.0
Mar 6, 2022

Employees are Overworked

Recommend
CEO approval
Business Outlook

Pros

Similar to most tech companies

Cons

employees are overworked with 8 to 10 hours of nonstop meetings/calls, and the management doesn't care about the over loading of work to the employees

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Docusign Response
4y
Thanks for sharing your feedback and experience, which is not our standard. We would encourage you to speak to your manager and/or HR Business Partner. We also have your feedback with the senior leadership,
2.0
Feb 21, 2022

Incompetence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent money, at least before the stock price plummeted. Good benefits. ESPP, 401k, all that typical stuff.

Cons

Never have I worked with so many incompetent engineers. The CLM OPS team is incredibly understaffed and incompetent. No one attempts to improve the platform, they simply put in a band-aid or reboot a box and move on. Constant failures and no high-level architectural vision. Not enough time dedicated to improving the developer experience. Product team does not have an aligned vision on what we should be building, and it ends up changing multiple times throughout the year anyway, leading to decreased morale and confusion. DocuSign is basically a decade behind modern engineering practices. A true failure of an organization.

avatar
Docusign Response
4y
We are sorry to hear you are unhappy and would encourage you to speak to your manager and/or HR Business Partner.
Viewing 241 - 243 of 3,631 Reviews

Glassdoor has 4,172 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.