Docusign reviews

3.6

61% would recommend to a friend

(3,632 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 16, 2019

Management is not transparent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really good co-workers, great location. Good for the environment

Cons

Management wants you to drink the Kool Aid - do the work of your life - Bah if they didn’t pay us we wouldn’t show up to work. It’s just a job not a calling.

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Docusign Response
6y
Hello, thank you for sharing your feedback. If you feel comfortable reaching out to your HRBP to share more detailed feedback and how we can improve we'd encourage that.
5.0
May 22, 2018

I would give more stars if I could!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign defines work life balance - work from home options & flexible work hours. Excellent product - we truly make our customer's life easy. Great pay package (base pay, bonus, RSU ) and benefits (free insurance, employee events, free food & beverages!) Upper management have a very clear goal and are driven to achieve it. Really smart and easy to work with colleagues. DocuSign IMPACT is in everyone's DNA. They are always looking for ways to give back. Amazing Parental leave - 6 months paid leave for the primary caregiver & 2 months paid leave for the non-primary caregiver. They really listen! This is the only company where the CEO reads every single survey feedback, and takes action based on inputs given directly by employees. They take fixing the diversity and gender gap very seriously, and are actively working towards improving it across the industry and not just the company.

Cons

Needs more established leveling of roles within organizations. Improve commuter benefits.

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Docusign Response
8y
You win the award for most detailed. I don't know where to begin ... but I agree with everything you mention. Commuter benefits -- please bubble up your ideas to Michael Erisman and Melissa Clark.
3.0
Feb 12, 2017

Uneven Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The product has a lot of use cases for businesses and individuals. - There are a lot of smart people at DocuSign and most want to do the right thing for customers. - If you work in the right group (or for the right manager), things are usually smooth and easy.

Cons

- If you aren't in the right group, things might not be very smooth and it is easy for your group to get lost in the general shuffle. - Plans are often abandoned or not followed through with little or no explanation, rather than being adjusted or examined. - Other Glassdoor reviews have comments about communication or cooperation issues being caused by "growing pains" or rapid growth, and having statements like that consistently show up for more than a couple years usually means that they aren't just growth issues but real cultural problems.

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Docusign Response
9y
Thanks for your note and hope you are happy in your next gig. We took your suggestion to heart. Our new CEO held a series of smaller town hall sessions with employees from different groups around the company and the Q&A session showed that he is quite comfortable with transparency and lively authentic discussions. He plans to continue these.
Viewing 250 - 252 of 3,632 Reviews

Glassdoor has 4,173 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.