Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews
2.0
Apr 12, 2016

Good to gain experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking to get your foot in the door with any sort of banking experience this is a great place to start. The training is ok and gives you just the basics, most of what you learn is at your branch.

Cons

The pay is just awful compared to other banks. The turnover rate is very high, with people quitting or getting fired very easily and frequently. A huge amount of responsibility is always put on peoples shoulders with little praise or even a thank you from anyone higher up, which is a huge reason for most of the turnover.

3.0
Apr 7, 2016

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great as a first job or recent college graduate to get your foot in the door as a professional or learn basics of banking

Cons

Every other bank in the Cleveland area pays more. Very old school technology and the bank is slow to cathing up to the technology that the other banks offer.

2.0
Mar 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Works with you schedule wise and once in a position for a year it is possible to move to a new position.

Cons

Online banking does not work. Customers call in upset and you cannot do anything to help because the online and app have too many technical errors that are being ignored.They insist you make suggestions, but when you do, they are ignored. Every department is under staffed. Making more work for you. The schedules vary. This means you may work 12-8 one day and then 7:45-3:45 the next and then 10-6 the next.

Viewing 313 - 315 of 396 Reviews

Glassdoor has 409 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.