Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Some people were nice that worked there also" ((in 30 reviews)); "the benefits are great and the company functions are nice" ((in 29 reviews)); "Training is good" ((in 18 reviews)); "I had a lot a great coworkers." ((in 15 reviews)); "Work Life Balance is great" ((in 15 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Pay is low in comparison to other banks." ((in 73 reviews)); "It is based on how upper management feels about you." ((in 27 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 10 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 7 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews

1.0

Oct 15, 2018

Slave Drivers! AVOID AT ALL COSTS!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you don't mind the constant berating and Stockholm Syndrome, they sometimes buy lunch.

Cons

Essentially everything. Regional Management does not care about customer care or staff success, only making sure they are in the office as little as possible and going on vacation half the year. Promotions are based upon a scale of who smooches the corporate behind the best. You are not allowed to have opinions, and god forbid you have an emergency- they will probably fire you. If you enjoy sanity and respect, I suggest you stay as far away from this place as humanly possible.

1.0

Apr 26, 2017

Management

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Small bank everyone knows everyone else. Has little else to offer unless you just want a job. Many employees have been in the same position for decades.

Cons

No room for advancement. If you are a woman or a minority, forget it. Also they preach customer service but take advantage of people at every opportunity.

1.0

Jan 21, 2016

100%...HORRIBLE

Teller supervisor

Recommend

CEO approval

Business Outlook

Pros

It's a great starting place for anyone who wants to step their foot into the banking world.

Cons

Nepotism, the only way to get a promotion is if you know someone very well on the personal side. The pay is poor (I made more working at other major retail stores with less hours and less responsibilities., Management and Regional Management points out all your flaws and wrong doing before they (even if they even do) point out your success stories..Management and higher management does not even follow their own rules or polices. which makes suing them that much easier. (in process) and there is so many harassment that are being done in branch management that get ignored.

Viewing 13 - 15 of 396 Reviews

Jobs at Dollar Bank

Personal Banker II, LaVale

Personal Banker II, Mentor

Residential Mortgage Underwriter

Personal Banker I, Memphis-Fulton (Bilingual Spanish Preferred)

Dollar Bank

Dollar Bank reviews

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Ratings by demographic groups

Reviews by job title

Slave Drivers! AVOID AT ALL COSTS!

Management

100%...HORRIBLE

Jobs at Dollar Bank

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