Dollar Bank reviews

3.9

71% would recommend to a friend

(397 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

397 reviews
4.0
Oct 29, 2021

Company that cares about its employees

Recommend
CEO approval
Business Outlook

Pros

Dollar Bank truly is a company that cares about its employees and its customers. Great work environment and great work life balance

Cons

Smaller bank so the pay is not competitive and they are behind in regards to operations and technology. Too conservative as a company

4.0
Oct 16, 2021

Enjoying my time here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dollar's training is very thorough; no need to have banking experience. I've worked several places in my career and am very satisfied with my decision to work here. I don't dread going to work. I've met a lot of great people. I'm also able to balance my home/work life.

Cons

I know I could make more elsewhere, but as I said I've worked a few places in my career. More money doesn't help when you aren't happy at work; we spend too much time at work each week to be miserable. Having said that, I do feel the pay structure across the board needs increased to keep the talent we have.

1.0
Oct 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice place/atmosphere, not to many pros

Cons

Everything. I’ve had a lot of jobs but this was by far one of the worst. From management to payroll to training to old systems etc. I’m not even going to complain about the low pay rate for the amount of stuff you have to know. The training is very minimum they don’t even have a designated trainer a supervisor will train you for 2 months. They just throw you on the phones after training half the stuff you don’t learn in training. Payrol is so confusing and stupid. You get paid twice a month on two set days so it’s technically not bi weekly (14 days) I can’t even figure out my paycheck before I get it like I normally do because it’s so out of wack. They say you get paid between the 1st and the 15 and 15 through the 30 but it just don’t add up. I mean it was just horrible. Most of the people are nice. Call volume is outrageously high because there is literally only 10 reps so customers have to wait 1-2 hours for us to call them back. I can go on and on. Oh and the systems are from the 1800s

Viewing 175 - 177 of 397 Reviews

Glassdoor has 410 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.