Dollar Bank reviews

3.9

71% would recommend to a friend

(396 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

396 reviews
5.0
Feb 19, 2016

Great Bank

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really enjoy the work environment. Very collaborative work environment. Community focused company. The company is flexible with work to allow you to prioritize family before work. Benefits package is great.

Cons

Not as competitive on pay as they should be. Some of the computer systems are dated and should be improved upon. More opportunity for on going training would be beneficial.

1.0
Aug 11, 2015

RM/Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bank holidays & Hours, pretty good balance of work & life.

Cons

From my experience, this was by far the worst place I worked at. I was an asst mgr for almost 8yrs. Unless you kiss butt & play their reindeer games you will be fine! Awful place to work! All stems from the Regionals! They pride themselves on customer service, their internal customer service stinks! Walk into a branch on the East side you more than likely will see unhappy faces! You are better off going for less $ to a company who opens their minds & arms to diversity, change accepting people for who they are & not how they want them to be! Get into the times Dollar Bank or you WILL continue to have a revolving door & continue to hire trash & horrible managers!

3.0
Apr 18, 2024

Only apply if you FIT "their" look

Recommend
CEO approval
Business Outlook

Pros

Loyal customers Many customers automatically qualify for credit accounts. extensive training-good for someone who has never been in banking before. Traditional banking hours. Good amount of PTO

Cons

I personally believe CERTAIN individuals stereotype. This has been the first position I've ever been in; in my career that I do not feel welcome. I have never felt so alone. Everything is monitored. Even while in training if I ask for assistance with anything, that person will go tell someone else that I am asking for help. Then upper management in either training or retail banking will ask "you needed help with such and such? They never showed you where/how to do that? We need to make sure our management knows how to this and that. But I am only in training. Plus its never for anything major. It could be something is small as asking for a pencil...seriously. Any and everything I do, someone its compared to be a member of management, The smallest things they blow up but the good moments they do not speak on. I feel like they are looking for reason to say that I am not prepared or fit to be in management. They have never given me a fair opportunity. I feel like they treat me as if they are doing me a favor by employing me. They treat me like a child. I didn't have anyone reaching out to me. Not even my own management. I look much different than the other people who occupy the branches and are in other buildings. There is for sure a difference in treatment.

Viewing 22 - 24 of 396 Reviews

Glassdoor has 409 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.