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Dominion Dealer Solutions

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Dominion Dealer Solutions reviews

2.7

32% would recommend to a friend

(111 total reviews)
avatar

Dan Sykes

44% approve of CEO

26% positive business outlook

Ratings by category

3.2

Work/Life balance

3.0

Diversity & inclusion

2.7

Culture & values

2.7

Compensation and benefits

2.5

Career opportunities

2.3

Senior management

Dominion Dealer Solutions has an employee rating of 2.7 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dominion Dealer Solutions employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

111 reviews
1.0
Jan 20, 2018

Dominion dealer services CRM customer services

Crm customer services
Recommend
CEO approval
Business Outlook

Pros

Dominion was an up and coming competitor

Cons

unable to develop and release products and then hold services team accountable for unrealistic retention goals.

avatar
Dominion Dealer Solutions Response
8y
It is disappointing that you had such a negative experience. We are in the midst of launching some new products and hope that the industry is delighted by both those products and services. We do try to keep an open door policy at Dominion and are dismayed that you did not find that to be the case. Please feel free to reach out to me with any questions or ongoing concerns.
3.0
Jan 18, 2018

Seemed too good to be true...and it kinda was.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ability to pretty much make your own hours, weekends off, paid holidays, and decent benefits package.

Cons

During the interview I was told that although the job is commission only it would be relatively easy to make $20-30 an hour. That wasn't necessarily a lie, but the work that is available is not consistent and really depends on the organization of the dealerships you work with. The camera and laptop I use was given to me partially damaged/scuffed up and both barely work; I spend at least 10-15 mins every shift tinkering with my laptop in order to get it to run. There's no VIN scanning or any of the other industry standards, and there are frequent problems with the uploaded pictures and prices, which you will get complained at for by the clients. I received literally one 4 hour shift of training from my manager and continue to get minimal contact from them.

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Dominion Dealer Solutions Response
8y
Thank you for your input. It is important that all employees receive training and materials to do their jobs. I will pass along your concerns to the appropriate managers. If you have any concerns, please feel to reach out to me directly.
3.0
Jan 15, 2018

Social Media Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunities to work with a team and grow your knowledge.

Cons

Management isn't the best.

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Dominion Dealer Solutions Response
8y
Thank you for your input. I would encourage you to review your concerns with your management chain in order to get more support from your supervisor. Please feel free to reach out to me with any concerns.
Viewing 91 - 93 of 111 Reviews
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ReviewsDominion Dealer Solutions reviews

Glassdoor has 114 Dominion Dealer Solutions reviews submitted anonymously by Dominion Dealer Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Dominion Dealer Solutions is right for you.