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      DrFirst

      Engaged Employer

      DrFirst reviews

      4.0

      74% would recommend to a friend

      (286 total reviews)
      avatar

      G. Cameron Deemer and Lazier Kornwasser

      93% approve of CEO

      73% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Career opportunities

      3.9

      Senior management

      DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      286 reviews
      1.0
      Jul 25, 2014

      Look at the dates of the positive reviews

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are asked to write a positive review, sometimes even in exchange for T-shirt or gift card, that is how DrFirst keeps their rating up.

      Cons

      Don't waste your time on this company or take the job and keep on searching for something better.

      avatar
      DrFirst Response
      11y
      Glassdoor has a policy against employers coercing positive reviews from employees. They have investigated this claim several times and have deemed that we have not done anything that jeopardizes the quality or authenticity of our reviews.
      2.0
      Jun 23, 2014

      Poor communicators, unrealistic goals, tough environment to succeed

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is possible to succeed at DrFirst but the environment can make it very difficult. DrFirst is a good place to get started in the Healthcare IT industry. Many great people to work with.

      Cons

      There has been a lot of turnover in the last year (over 60%). I think that this is due to poor communication, lack of support and unrealistic expectations/goals. DrFirst is trying to grow rapidly but seems to be getting in the way of itself to grow. The sales teams have been growing significantly quarter by quarter but it's never enough and the goals are completely unrealistic. The core DrFirst products are excellent and the key drivers for revenue but there is constant push to sell new products that are no where near ready for prime time. DrFirst seems far too concerned about bringing in money today rather than treating customers and employees fairly and focusing on long term growth. Product managers are under too much pressure to release a product before it's ready and then get beat up when there are issues.

      avatar
      DrFirst Response
      11y
      Thank you for your feedback. As we have grown rapidly over the years to scale our organization for success, in the past our priority and focus was placed more on creating innovative products in advance of the market. We hope that you can see that we have been actively working to improve communications, invest in growing our employees and managers professionally, and helping people be successful. Change can take time, but it happens faster if everyone does their part to make the company a better place. We encourage you to give specific suggestions to our HR team or head of corp comm so that we can talk with you about what we are doing to address your concerns. Thanks for being part of our team, we encourage you to be the change you want to see and help us make it a world class company.
      4.0
      May 12, 2014

      One of the most challenging places in the IT industry if you are up for the task.

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The feeling that you are in control of your own destiny. You can advance as little or as much as you want. I have seen people that started in a support position become VP of the company. The company as a whole genuinely cares about their employees, sometimes you might not feel that way but after 10 years at DrFirst I know they do. There will always be people who feel slighted or that they are not being heard. Yes, DrFirst is not perfect but I am positive they try to be fair to everone. The company is not for everyone but neither is the Army. I spent a few years there also and saw 50% of recruits wash out so each of us have to find their own comfort zone. Not comparing the Army to DrFirst but all jobs require a certain amount of commitment. And yes if you cannot meet those goals you will know that. But they will usually give you a opportunity to try something else.

      Cons

      Sure there will be days when you will work more than your 8 hours a day. But I do not ever remember a job other than in high school that you left at 5pm on the nose. Sometimes people might not be recognized as fast as they should be if you continue, you will.

      avatar
      DrFirst Response
      11y
      Thank you for your feedback. We appreciate your honest advice for our management team, and your recognition that we are indeed genuinely working to be better today than yesterday. We all wish we could make improvements instantly, but realistically it does take time to change the direction of a fast moving ship. Please feel free at any time to give your suggestions and insight to our HR team, or the head of Corp Comm for consideration. Thanks for being part of our team!
      Viewing 241 - 243 of 286 Reviews
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      Glassdoor has 313 DrFirst reviews submitted anonymously by DrFirst employees. Read employee reviews and ratings on Glassdoor to decide if DrFirst is right for you.